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Cited by

• 1997QFD: Past, Present, and Future176 cited
• 2000Market-driven product and service design: Bridging the gap between customer needs, quality management, and customer satisfaction173 cited
• 2007Agile supply chain transformation matrix: an integrated tool for creating an agile enterprise159 cited
• 2018Balanced scorecard-based analysis about European energy investment policies: A hybrid hesitant fuzzy decision-making approach with Quality Function Deployment156 cited
• 2019Planning for sustainable stakeholder engagement based on the assessment of conflicting interests in projects147 cited
• 1999ADAPTING THE QFD APPROACH TO EXTENDED SERVICE TRANSACTIONS95 cited
• 1998A comparative study of the prioritization matrix method and the analytic hierarchy process technique in quality function deployment84 cited
• 2016Value-driven product service systems development: Methods and industrial applications78 cited
• 2003Assessing the corporate service quality performance of design-build contractors using quality function deployment74 cited
• 2014Prioritising technical attributes in QFD under vague environment: a rough-grey relational analysis approach70 cited
• 2001LISTENING TO THE FUTURE VOICE OF THE CUSTOMER USING FUZZY TREND ANALYSIS IN QFD60 cited
• 2000A concurrent function deployment technique for a workgroup-based engineering design process59 cited