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• 2012Procurement challenges in the South African public sector174 cited
• 2014Green Tape and Job Satisfaction: Can Organizational Rules Make Employees Happy?99 cited
• 2018The Significance of Suffering in Organizations: Understanding Variation in Workers’ Responses to Multiple Modes of Control97 cited
• 2011Public Accountability: Performance Measurement, The Extended State, And The Search For Trust80 cited
• 2019Democracy, Public Administration, and Public Values in an Era of Estrangement59 cited
• 2018Formalization and consistency heighten organizational rule following: Experimental and survey evidence58 cited
• 2013Written Versus Unwritten Rules: The Role of Rule Formalization in Green Tape51 cited
• 2011Constructive Conflict, Participation, and Shared Governance32 cited
• 2023Opening the “black box” of public administration: The need for interpretive research26 cited
• 2020Phenomenology in Public Administration: Bridging the Theory–Practice Gap21 cited
• 2024Bureaucratic entrepreneurship: how frontline bureaucrats promote policy innovation20 cited
• 2023Overcoming neutrality as an organizational learning impediment13 cited
• 2014Agonistic Moderation11 cited
• 2015Therefore, Is Bureaucracy Dead? Making a Case for Complementarity of Paradigms in Public Administrative Thinking and Discourse