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The Economics of the Information Society
0 references·2 citing·11 second hopsampled
The Economics of the Information Society (1997)The Economics of the Information SocietyTaking Calls to Newcastle: The Regional Implications of the Growth in Call Centres (2000)Taking Calls to Newcastle: Th…Teleservices, Call Centres and Urban and Regional Development (1999)Teleservices, Call Centres an…Regional Economics and Policy (1985)Multinational enterprises and the global economy (1994)Multinational Enterprises and the Global Economy. (1995)Service quality in call centres: implications for customer loyalty (2002)A study of the relationship between emotional intelligence and performance in UK call centres (2004)Making the locational choice (2009)Discipline and Punish: The Birth of the Prison (1978)Discipline and Punish: The Birth of the Prison. (1978)Discipline and Punish: The Birth of the Prison. (1996)Financial exclusion and the geography of bank and building society branch closure in Britain (2008)Re-embedding agency at the workplace scale: Workers and labour control in Glasgow call centres (2016)
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  • 2000Taking Calls to Newcastle: The Regional Implications of the Growth in Call Centres85 cited
  • 1999Teleservices, Call Centres and Urban and Regional Development73 cited

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