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Making Scorecards Actionable: Balancing Strategy and Control

Nils-Göran Olve · Carl-Johan Petri · Jan Roy · Sofie Roy

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Accounting and Organizational Management Information Technology Governance and Strategy Corporate Governance and Management

Abstract

Preface. Acknowledgements. Scorecards 10 Years On--Fading Fad or Maturing Management? Scorecards in Use. Skandiaa s Experience from Navigating into the Future. Case Histories. Challenges. Visualizing Strategies in Maps. Using Scorecards to Boost a Strategy--Grounded Dialogue. Assigning Roles and Responsibilities for Operating Scorecards. Connecting Strategic Intent: Designing Interfaces Between Scorecards. How to Balance the Incentive System. Using IT to Leverage the Scorecard. Prospects: BSC as a Tool for Modern Management. Notes. References. Index.

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