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Contents: Preface Prelude: Findings of expert panels - shades of things to come, John Gattorna and Anna Game-Lopata. People powering supply chains, John Gattorna 'Requisite' collaboration in enterprise supply chains, John Gattorna Building relationships that create value, Richard Wilding and Andrew Humphries Lean and agile supply chains, John Gattorna The evolution of fully flexible supply chains, Kate Hughes Humanitarian supply chains in action, Kimberly Winter Enhanced civil-military collaboration in humanitarian supply chains, Michael Whiting Revisiting and refining Lee's 'triple-A supply chain', John Gattorna Designing supply chain organizations for peak-performance, John Gattorna The supply-side view and reverse logistics, John Gattorna and Deborah Ellis Sales and operations planning - the critical ingredients in supply chain operations, Scott Githens Supply chain integration layer, Nigel Jones Supply chain configurations and the impact of different pricing strategies, Chung Chee Kong Performance measurement - shaping supply chain sub-cultures, Linda Nuthall Using network optimization modeling techniques to resolve supply chain complexity and achieve aligned operations, Deborah Ellis DHL Taiwan - aligning the express business with customers, Stuart Whiting Aligning Fonterra's global supply chain network, Nigel Jones Supply chain alignment a Brazilian style, Carlos Frederico Bremer, Rodrigo Cambiaghi Azevedo, Carlos Aravechia and Lucas Cley da Horta Supply chain alignment a European style, Janet Godsell Corporate social responsibility in enterprise supply chains, Mark Reynolds and Leeora Black Building sustainable supply chains for the future, Mike Bernon Managing disruptions in contemporary supply chains, Kevin B. Hendriks and Vinod R.Singhal The coming of age of third party logistics providers, Jeremy Clarke and John Gattorna Tax-aligned supply chains, Brett Campbell and Alyson Rodi The emergence of national logistics cities, Pieter Nagel, Michael Proffitt, Keith Toh and Roger Oakden The importance of intellectual capital and knowledge in the design and operation of enterprise supply chains, Kate Andrews China and India - future giants of supply chain developments in the twenty-first century, Paul W. Bradley The supply chains of 2030, John Gattorna and Deborah Ellis Last word, John Gattorna Index.
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