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Analytics at Work: Smarter Decisions, Better Results

Thomas H. Davenport · Jeanne G. Harris · Robert Morison

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Big Data and Business Intelligence Information Technology Governance and Strategy Competitive and Knowledge Intelligence

Abstract

Table of Contents Preface and Acknowledgements Chapter 1 What It Means to Put Analytics to Work Part 1 The Analytical DELTA Chapter 2 Data Chapter 3 Enterprise Chapter 4 Leadership Chapter 5 Targets Chapter 6 Analysts Part 2 Staying Analytical Chapter 7 Embedding Analytics in Business Processes Chapter 8 Build an Analytical Culture Chapter 9 Review Comprehensively Chapter 10 The Analytical Journey: Meeting Challenges Along the Way Chapter 11 Toward More Analytical Decisions and Better Results Appendix The DELTA Journey

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