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Preface. 1. The Nature and Role of Organizational Control. 2. Organizational Control Systems: A Framework. 3. The Role of Planning in Control. 4. The Role of Measurement and Feedback in Control. 5. The Role of Evaluation in Organizational Control. 6. The Role of Reward Systems in Control. 7. The Role of Organizational Structure and Culture in Control. 8. The Role of Accounting Systems in Organizational Control. 9. The Design and Evaluation of Effective Control Systems. Bibliography.
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