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Undergraduate Students Satisfaction With Library Services in A Faculty Library in University of Education,Winneba. Ghana
7 references·5 citing·39 second hop
Undergraduate Students Satisfaction With Library Services in A Faculty Library in University of Education,Winneba. Ghana (2012)Undergraduate Students Satisfaction With …Public Library Information Resources, Facilities, and Services: User Satisfaction with the Edo State Central Library, Benin-City, Nigeria (2012)Public Library Information Re…Evaluation of library services delivery in Olabisi Onabanjo University, Ago‐Iwoye, Nigeria (2007)Evaluation of library service…Usage of academic libraries: the role of service quality, resources, and user characteristics (2004)Usage of academic libraries: …Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system (2003)Improving library users’ perc…Explaining User Satisfaction with Academic Libraries: Strategic Implications (1998)Explaining User Satisfaction …Educational Research: Competencies for Analysis and Application (1995)Educational Research: Compete…How to Design and Evaluate Research in Education (1990)How to Design and Evaluate Re…Perceptions and Use of Library Resources Among Students in Selected Junior High Schools in Accra, Ghana (2024)Perceptions and Use of Librar…Library Use and User Satisfaction of Students on the Service Quality of the University of KwaZulu-Natal Pietermaritzburg Campus Main Library (2022)Library Use and User Satisfac…Reference Services and Students’ Perception of Information Resources in the Nyong Essien Library of the University of Uyo (2019)Reference Services and Studen…Measuring Customer Satisfaction in Bowen University Library, Nigeria (2019)Measuring Customer Satisfacti…Are Users Satisfied with Resources and Services? the Case of Webster University Ghana Campus Library (2018)Are Users Satisfied with Reso…Marketing Research (1970)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Foundations of the American Customer Satisfaction Index (2000)The relationship between service quality and customer satisfaction: the example of CJCU library (2006)The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities (2011)Rise of the Partial Least Squares Structural Equation Modeling: An Application in Banking (2018)Expectations and Norms in Models of Consumer Satisfaction (1987)The Public Library Service (2001)Assessment of Access and Use of School Library Information Resources by Secondary Schools Students in Morogoro Municipality, Tanzania. (2014)Students' Perceived Quality of Library Facilities and Services in Nigerian Private Universities (2016)Resource Constraints and Quality Public Library Service Delivery in Ghana (2019)Review of Psychometric theory (2nd ed.). (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Measuring service quality at yale university’s libraries (2000)Reliability and validity of servqual scores used to evaluate perceptions of library service quality (2000)Customer satisfaction in the restaurant industry: an examination of the transaction‐specific model (2006)The basics of social research (1998)A Study on Students Use of Library Resources and Self-efficacy (2008)User satisfaction with academic libraries services: Academic staff and students perspectives (2011)Evaluation of Public Services by its Users of an Academic Library, Lagos State University (LASU), Ojo, Nigeria (2021)Repurposing university library spaces for improved learning satisfaction: The moderating role of organizational size (2024)What Students Want: Generation Y and the Changing Function of the Academic Library (2005)Students Usage of an Academic Library: a user survey conducted at the Main Library University of Peradeniya (2010)Student perceptions of staff in the Information Commons: a survey at the University of Sheffield (2011)Perspectives on User Satisfaction Surveys (2001)The LibQUAL+ Phenomenon (2007)Impact of Academic Library Services on User Satisfaction: Case Study of Sur University College, Sultanate of Oman (2014)So which score on the LibQual+™ tells me if library users are satisfied? (2005)Surveying Users' Perception of Academic Library Services Quality: A Case Study in Universiti Malaysia Pahang (UMP) Library (2015)Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization (2006)Memahami desain metode penelitian kualitatif (2021)METODE PENELITIAN KUALITATIF (2022)Qualitative-Quantitative Research Methodology: Exploring the Interactive Continuum (1999)Teachers’ attitudes toward information and communication technologies: the case of Syrian EFL teachers (2005)Teaching Courses Online: A Review of the Research (2006)User perceptions of service quality and the level of user satisfaction at the Mangosuthu University of technology library, Umlazi, Durban. (2009)Users' Perceptions of Makerere University Library Services (2013)Measuring Effectiveness and Efficiency of an Academic Library's Collection and Services of the Central Library, Allahabad University: Users’ Point of View (2014)
this work references cited by second hop

References

  • 1990How to Design and Evaluate Research in Education14,565 cited
  • 1995Educational Research: Competencies for Analysis and Application5,395 cited
  • 2003Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system187 cited
  • 1998Explaining User Satisfaction with Academic Libraries: Strategic Implications116 cited
  • 2004Usage of academic libraries: the role of service quality, resources, and user characteristics107 cited
  • 2012Public Library Information Resources, Facilities, and Services: User Satisfaction with the Edo State Central Library, Benin-City, Nigeria51 cited
  • 2007Evaluation of library services delivery in Olabisi Onabanjo University, Ago‐Iwoye, Nigeria12 cited

Cited by

  • 2018Are Users Satisfied with Resources and Services? the Case of Webster University Ghana Campus Library4 cited
  • 2019Reference Services and Students’ Perception of Information Resources in the Nyong Essien Library of the University of Uyo2 cited
  • 2022Library Use and User Satisfaction of Students on the Service Quality of the University of KwaZulu-Natal Pietermaritzburg Campus Main Library2 cited
  • 2019Measuring Customer Satisfaction in Bowen University Library, Nigeria1 cited
  • 2024Perceptions and Use of Library Resources Among Students in Selected Junior High Schools in Accra, Ghana1 cited

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