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Cited by

• 1997Conceptualizing the experiences of heritage tourists285 cited
• 2004The role of partnerships in the delivery of local government museum services29 cited
• 2007From Cultural Consumer at Home to Heritage Tourist Away20 cited
• 2000UK museums: Safe and sound?18 cited
• 2016Remember the 70%: sustaining ‘core’ museum audiences17 cited
• 1993Customer perception auditing A means of monitoring the service provided by museums and galleries15 cited
• 2015The Future of Collecting in “Disciplinary” Museums: Interpretive, Thematic, Relational11 cited
• 2015The Theory and Practice of Welfare Partnerships: The Case of the Cultural Sector10 cited
• 2005Forty years on7 cited
• 2012Independent Museums, Heritage, and the Shape of Museum Studies6 cited
• 1991Mangles, Muck and Myths: Rural History Museums in Britain5 cited
• 2015Victor Middleton: bridging theory and practice in tourism4 cited
• 2003La oferta educativa museística destinada a las personas mayores. Tendencias actuales1 cited