PASSENGER SERVICE TIMES FOR A NO-FARE BUS SYSTEM

Abstract

Passenger service times for a no-fare bus system are examined to show how the service time per boarding passenger varies with the size of the boarding group and the number of passengers already on the bus. These relationships are developed for two different occupancy conditions: (a) when the number of passengers on the bus before reaching a stop is less than or equal to the seating capacity of the bus (about 30), and (b) when the number of passengers on board is greater than the seating capacity of the bus (over 30). Simple and multiple regression analyses were performed to examine the effects of bus occupancy and the rank of boarding passengers on the service time per passenger. Both factors were found to influence passenger boarding times. When the number of passengers on the bus exceeded the seating capacity, the service time was more than 2 sec per passenger. When the number of passengers already on the bus was less than the seating capacity, the service time was approximately 2 sec per passenger. The difference in service times stems from the crowded conditions that result when the seating capacity of the bus is exceeded and standing passengers are jostling for position.

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