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Part 1 Public relations and communications management: public relations management public relations - contributions to strategic planning and management decision-making options for the management of public relations public relations programme and human resources management budgeting, control and evaluation. Part 2 Special areas of practice: media relations marketing communications internal communications public affairs crisis management. Part 3 Managing relationships: customers and suppliers investors relations the community pressure and interest groups. Part 4 Issues in the practice: ethical and legal issues the future of public relations.
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