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The Museums profession : internal and external relations
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(1996)Development of a research-based tool for evaluating interpretation (2006)Advances in strategic management (1995)The Birth of the Museum: History, Theory, Politics (1995)The Birth of the Museum: History, Theory, Politics (1996)WRITING ACCOUNTING AND MANAGEMENT HISTORY. INSIGHTS FROM UNORTHODOX MUSIC HISTORIOGRAPHY (2004)Stated preferences for two Cretan heritage attractions (2005)Cultural organizations, digital Corporate Social Responsibility and stakeholder engagement in virtual museums: a multiple case study. How digitization is influencing the attitude toward CSR (2020)The System of Professions (1988)Institutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39 (1989)The social and sociotechnical interactions of visitors at a digital museum exhibition. The Montreux Digital Heritage Lab (2019)Identity and the Controversial Experiences of Museum Researchers: The Case of the National Museums of Finland and the Baltic States (2020)Who Is Leading the Project? A Comparative Study of Exhibition Production Practices at National Museums in Finland and the Baltic States (2020)The heritage industry: Britain in a climate of decline (1987)Museums and the Shaping of Knowledge (1992)Introduction to museum work (1997)Object-oriented democracies: conceptualising museum collections in networks (2008)The Manual of Museum Management (2009)
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  • 2002Renewing pompeii, year zero. Promises and expectations from new approaches to museum management and accountability41 cited
  • 1995Future directions for marketing in museums19 cited
  • 2010Destination competitiveness and museum marketing strategies: an emerging issue in the Italian context16 cited
  • 2003The Development of Marketing in the Canadian Museum Community, 1840-198915 cited
  • 2000NAGPRA: Effective Repatriation Programs and Cultural Change in Museums14 cited
  • 1999Effective Management of Museums in the 1990s12 cited
  • 2015Scholars and poor communicators? Old Masters exhibitions as a scientific practice and communication activity for art museum curators6 cited
  • 2013Museums and the Search for Meaning in the ‘Necessary Context’ of the Market3 cited
  • 1999Understanding Topic, Structure, and Importance of Information in a Visual and Verbal Display3 cited
  • 2023Engaging with the Public: Comparing the National Museum of Indonesia and the Kolong Tangga Museum from the New Museology Perspective2 cited
  • 1995The development of the Scottish museums council 1984–942 cited
  • 1995The development of the Scottish Museums Council 1984?941 cited
  • 2007Frame of reference for museum professions in Europe1 cited

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