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• 2011An exploratory analysis of hotel selection factors: A comprehensive survey of Tehran hotels169 cited
• 2019An extended COPRAS model for multi-criteria decision-making problems and its application in web-based hotel evaluation and selection119 cited
• 2007The Importance of Hotel Employee Service Attitude and the Satisfaction of International Tourists71 cited
• 2008The managerial implications of an analysis of tourist profiles and international hotel employee service attitude54 cited
• 2011Factorial validation of hospitality service attitude34 cited
• 2010The Impact of Gender on Career Paths and Management Capability in the Hotel Industry in Canada23 cited
• 2016Culinary Industry Practitioners’ and Educators’ Perceptions of Core Competencies for a 4-Year Bachelor’s Degree in the Culinary Arts15 cited
• 2012Hospitality Industry Expectations of Entry-Level College Graduates: Attitude over Aptitude13 cited
• 2005A Comparative Analysis Of Job Competency Expectations For New Hires: The Relative Value Of A Hospitality Management Degree11 cited
• 2007Managerial Expectations for New Hires9 cited
• 2021Hospitality Fresh Graduates’ Competency and Hotel Job Offer Decisions1 cited
• 2019Essential Competencies for Entry-Level Management Positions in the Food and Beverage Industry in Taiwan and Mainland China1 cited
• 2019Competencies, Skills and Training Needs of Hospitality Firm Employees in Oman towards Promotion: An Inquiry