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Business communication : from process to product
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Business communication : from process to product (1987)Business communication : from process to …Developing Digital Communication Competency in the Business Classroom (2022)Developing Digital Communicat…Coaching as an Innovative Method of Developing Business Communication Culture (2021)Coaching as an Innovative Met…Promoting Innovation in the Workplace: The Internal Proposal (2002)Promoting Innovation in the W…Some Reflections on Explanation in Negative Messages (2001)Some Reflections on Explanati…Technical Communication (1976)Excellence in business communication (1991)Sales and Marketing Management (1999)Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study (1983)Politeness : Some Universals in Language Usage (1987)Politeness (1987)Explanations First: A Case for Presenting Explanations Before the Decision in Dutch Bad-News Messages (2010)Business and Administrative Communication (1989)Coaching habit : say less, ask more & change the way you lead forever (2017)Experiential Learning : Experience as the Source of Learning and Development (1983)Digital Natives, Digital Immigrants Part 1 (2001)Mirror, Mirror on my Facebook Wall: Effects of Exposure to Facebook on Self-Esteem (2010)
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  • 2001Some Reflections on Explanation in Negative Messages11 cited
  • 2022Developing Digital Communication Competency in the Business Classroom9 cited
  • 2002Promoting Innovation in the Workplace: The Internal Proposal7 cited
  • 2021Coaching as an Innovative Method of Developing Business Communication Culture1 cited

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