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Capabilities and Levels of Maturity in IT-Based Case Management · Study

WorkCapabilities and Levels of Maturity in IT-Based Case Management

Jana Koehler2012

Work2012

Capabilities and Levels of Maturity in IT-Based Case Management

Jana Koehler · Joerg S Hofstetter · Roland Woodtly

16 citations·0/0 files stored·Lecture notes in computer science

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Business Process Modeling and Analysis Information Technology Governance and Strategy Information Systems Theories and Implementation

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References

2005The keystone advantage: what the new dynamics of business ecosystems mean for strategy, innovation, and sustainability 2003Service Management: Operations, Strategy, Information Technology 2006Thinking for a living: how to get better performance and results from knowledge workers 2004Case handling: a new paradigm for business process support 2005Towards a Business Process Management Maturity Model 2007The process audit.2000A Meta-Analysis of the Effectiveness of Mental Health Case Management Over 20 Years 2010Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done

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2014An impact-oriented maturity model for IT-based case managementarticle · 11 shared references 2018Business Process Innovation with Artificial Intelligence: Levering Benefits and Controlling Operational Risksarticle · 5 shared references 2013Practices of knowledge intensive process management: quantitative insightsarticle · 3 shared references 2014Research Challenges in Adaptive Case Management: A Literature Reviewother · 3 shared references 2015Assessment model for organizational business process maturity with a focus on BPM governance practicesarticle · 3 shared references 2015Do Mature Business Processes Lead to Improved Performance? - A Review of Literature for Empirical Evidenceother · 3 shared references

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Year2012

Typeother

Published2012-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations16

Files0 public / 0

ShelfBusiness Process Modeling and Analysis

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doi10.1007/978-3-642-32885-5_4

openalex_workW66005840

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