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Turning goals into results: the power of catalytic mechanisms.
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Turning goals into results: the power of catalytic mechanisms. (1999)Turning goals into results: the power of …Managing service employees: literature review, expert opinions, and research directions (2016)Managing service employees: l…Power Perception of Developing Countries in their Sustainable Growth and Innovation Strategies (2013)Power Perception of Developin…Chapter 2 Unilever's Drive for Sustainability and CSR – Changing the Game (2011)Chapter 2 Unilever's Drive fo…Research on a Typology of Business Ethics Operation Across the Taiwan Strait (2004)Research on a Typology of Bus…High‐performance companies: the distinguishing profile (2002)High‐performance companies: t…Business Should Be Its Own Therapist: Observing the "Governance Ethics" of Taiwanese Enterprises (2002)Business Should Be Its Own Th…Business and Society (1963)Another look at how Toyota integrates product development (1998)Balancing Performance, Ethics, and Accountability (1998)Ethical Management Practice in Australia (2008)Winning through innovation (1997)Care in Knowledge Creation (1998)Communities of Practice: The Organizational Frontier (2006)The relationship between the practice of strategic planning and levels of corporate entrepreneurship in South African public companies (2007)Intangible-Intensive Profile of a Company: The Key to Outperforming (2014)Corporate Culture and Performance (1992)Sampling in qualitative inquiry (1992)Confucian and Legalist Basis of Leadership and Business Ethics (2012)5. Leadership in Organizations (2022)Comprehensive Textbook of Psychiatry (1967)Disruptive technologies: catching the wave (1995)Why business models matter. (2002)The Psychology of the Child (1969)The fifth discipline, the art and practice of the learning organization (1991)Explaining Development and Change in Organizations (1995)The Managed Heart: Commercialization of Human Feeling (1984)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. (2002)Determinants of recovery satisfaction and service loyalty: the differing effects of service recovery system and service recovery performance (2020)Emotion Work: A Work Psychology Perspective (2020)Serving the customer, serving the family, and serving the employee: toward a comprehensive understanding of the effects of service-oriented high-performance work systems (2020)
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  • 2016Managing service employees: literature review, expert opinions, and research directions137 cited
  • 2002High‐performance companies: the distinguishing profile32 cited
  • 2011Chapter 2 Unilever's Drive for Sustainability and CSR – Changing the Game21 cited
  • 2004Research on a Typology of Business Ethics Operation Across the Taiwan Strait8 cited
  • 2002Business Should Be Its Own Therapist: Observing the "Governance Ethics" of Taiwanese Enterprises7 cited
  • 2013Power Perception of Developing Countries in their Sustainable Growth and Innovation Strategies4 cited

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