Investigating the role of perceived organisational support in the relationship between human resource skill adjustment and corporate sustainability in the hospitality industry

Abstract

Abstract The purpose of this research is to investigate the role of perceived organisational support in the relationship between human resource skill adjustment and corporate sustainability in the hospitality industry using a cross-sectional survey. Six hundred workers were drawn from twenty-five three-star hotels in southeastern Nigeria. The questionnaire served as a method for data collection. Structural equation modelling was used to analyse the developed research hypotheses. The result of the study shows that perceived organisational support moderates the relationship between human resource skill adjustment and corporate sustainability. The research concludes that human resource skill adjustment, if adequately deployed for the enhancement of workers skill, would perhaps improve the corporate sustainability of hospitality businesses across the globe. One of the main implications of this study is that the board of directors or owners of hospitality businesses across the globe should make adequate funds available to be used to source human resource skill adjustment experts or professionals who are well-equipped with upskilling and reskilling methodologies to avoid being alienated from the intensely competitive hospitality industry. This research is unique and original because there is no study that has predicted corporate sustainability through human resource skill adjustment in the hospitality industry.

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