Influence of Work-Induced Stress on Employee Job Performance of Selected University Teaching Hospitals in South-South, Nigeria

Abstract

This study examines the influence of work-induced stress on employee job performance of selected University Teaching Hospitals in South-South, Nigeria. Organizational role theory and job characteristics theory were examined, and the study was specifically anchored on job characteristics theory. Cross- sectional/survey design was used for the study. Data for the study were obtained by using primary and secondary sources and a structured survey questionnaire was used as the research instrument to elicit data from the respondents. The target population of the study consisted of all the University Teaching Hospitals in South-South, Nigeria whose staff population is given as 5713 employees. With help of Taro Yamane Sample Formula, the sample size of the study was determined at three hundred and seventy-four (374) staff, and 359 copies of questionnaire were retrieved from the respondents. After editing the retrieved copies of questionnaire, 332 of them were found useful and valid for the study analysis. The study used descriptive and inferential statistical tools to analyse the data. Specifically, Pearson Products Moment Correlation Coefficient (r) was used to test the hypotheses with the aid of SPSS 25.0. The reliability of the research instrument was tested using the Cronbach Alpha. The study discovers that social workers are over-engaged with their job and that leads them to overwork and be involved with projects. The study finds that social workers can perform their duties effectively and efficiently for the achievement of their organization’s objectives and that social workers are satisfied with their job performance. The study finds that there is organizational support in social work job. Conclusively, role conflict has a positive and significant relationship with employee job performance; workload has a positive and significant relationship with employee job performance; working conditions have positive and significant relationship with employee job performance. The study recommended that the reduction of the negative effect of work-induced stress, and to ensure that employees work with reduced burnout, hospitals should expand out-patients’ reception halls to avoid excessive workload and overcrowding. This is necessary because a conducive physical environment enhances job performance of social workers.

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