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Technology‐Enabled Consumer Shopping Behavior: A Literature Review Applying SPAR ‐4‐ SLR and TCCM Framework
16 references·0 citing·48 second hopsampled
Technology‐Enabled Consumer Shopping Behavior: A Literature Review Applying SPAR ‐4‐ SLR and TCCM Framework (2026)Technology‐Enabled Consumer Shopping Beha…Shopping in virtual reality: A literature review and future agenda (2021)Shopping in virtual reality: …Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Scientific procedures and rat…Consumer decision‐making in omnichannel retailing: Literature review and future research agenda (2020)Consumer decision‐making in o…Digital transformation: A multidisciplinary reflection and research agenda (2019)Digital transformation: A mul…Investigating the effects of smart technology on customer dynamics and customer experience (2017)Investigating the effects of …Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets (2017)Enhancing the online decision…Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust (2016)Understanding consumer intent…The effect of mobile retailing on consumers' purchasing experiences: A dynamic perspective (2016)The effect of mobile retailin…Enabling smart retail settings via mobile augmented reality shopping apps (2016)Enabling smart retail setting…The theory of planned behaviour is alive and well, and not ready to retire: a commentary on Sniehotta, Presseau, and Araújo-Soares (2014)The theory of planned behavio…Determinants of customer repurchase intention in online shopping (2009)Determinants of customer repu…An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models (2008)An assessment of advanced mob…Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer (2006)Influences of online store pe…Technology readiness and the evaluation and adoption of self-service technologies (2005)Technology readiness and the …User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…A critical assessment of potential measurement biases in the technology acceptance model: three experiments (1996)A critical assessment of pote…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Whence Consumer Loyalty? (1999)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)The role of technology readiness in customers' perception and adoption of self‐service technologies (2006)Shopping intention at AI-powered automated retail stores (AIPARS) (2020)Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)Predicting and Changing Behavior: The Reasoned Action Approach (2009)How well does the theory of planned behaviour predict alcohol consumption? A systematic review and meta-analysis (2014)How Effective are Behavior Change Interventions Based on the Theory of Planned Behavior? (2016)Canadian teachers’ attitudes toward change, efficacy, and burnout during the COVID-19 pandemic (2020)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Consumer Behaviour and Order Fulfilment in Online Retailing: A Systematic Review (2016)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Why do people use food delivery apps (FDA)? A uses and gratification theory perspective (2019)A technology acceptance model for empirically testing new end-user information systems : theory and results (1985)Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation1 (1999)A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges1 (2001)Personal innovativeness, social influences and adoption of wireless Internet services via mobile technology (2005)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships (2018)Shopping in the digital world: Examining customer engagement through augmented reality mobile applications (2019)The digital revolution in the travel and tourism industry (2019)A Coefficient of Agreement for Nominal Scales (1960)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change (2020)Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective (2020)Digital economy: An innovation driver for total factor productivity (2021)Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement (2009)Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement (2009)Preferred reporting items for systematic review and meta-analysis protocols (PRISMA-P) 2015 statement (2015)Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’ (2022)Personalization in personalized marketing: Trends and ways forward (2022)Frameworks for developing impactful systematic literature reviews and theory building: What, Why and How? (2023)A meta-analysis of mobile commerce adoption and the moderating effect of culture (2012)The impact of electronic word of mouth on a tourism destination choice (2012)Determinants of intention to use the mobile banking apps: An extension of the classic TAM model (2017)The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis (2019)Customer Behavior as an Outcome of Social Media Marketing: The Role of Social Media Marketing Activity and Customer Experience (2020)When predictors of outcomes are necessary: guidelines for the combined use of PLS-SEM and NCA (2020)
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References

  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2019Digital transformation: A multidisciplinary reflection and research agenda5,676 cited
  • 2021Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR)2,355 cited
  • 1996A critical assessment of potential measurement biases in the technology acceptance model: three experiments1,420 cited
  • 2014The theory of planned behaviour is alive and well, and not ready to retire: a commentary on Sniehotta, Presseau, and Araújo-Soares704 cited
  • 2009Determinants of customer repurchase intention in online shopping657 cited
  • 2008An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models648 cited
  • 2016Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust595 cited
  • 2016Enabling smart retail settings via mobile augmented reality shopping apps544 cited
  • 2005Technology readiness and the evaluation and adoption of self-service technologies507 cited
  • 2017Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets429 cited
  • 2006Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer408 cited
  • 2020Consumer decision‐making in omnichannel retailing: Literature review and future research agenda

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403 cited
  • 2016The effect of mobile retailing on consumers' purchasing experiences: A dynamic perspective325 cited
  • 2021Shopping in virtual reality: A literature review and future agenda309 cited
  • 2017Investigating the effects of smart technology on customer dynamics and customer experience285 cited
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