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COMPETITIVE ADVANTAGE THROUGH CUSTOMER RESPONSIVENESS
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COMPETITIVE ADVANTAGE THROUGH CUSTOMER RESPONSIVENESS (1992)COMPETITIVE ADVANTAGE THROUGH CUSTOMER RE…Putting supply-chain learning theory into practice: lessons from an Irish case (2005)Putting supply-chain learning…SUPPLY CHAIN MANAGEMENT: SOME INSIGHTS FROM INDIAN MANUFACTURING COMPANIES (2004)SUPPLY CHAIN MANAGEMENT: SOME…Supply Chain Management implementation in the Spanish grocery sector: an exploratory study (2004)Supply Chain Management imple…Using information technology to leverage transport and logistics service operations in the supply chain: an empirical assessment of the interrelation between technology and operations management (2002)Using information technology …Role of third party logistic services in customization through postponement (2000)Role of third party logistic …Postponed manufacturing supplementary to transportation services? (2000)Postponed manufacturing suppl…Buyer‐seller customer satisfaction: the influence of the environment and customer service (1999)Buyer‐seller customer satisfa…Performance measurement in the transportation and distribution sector (1998)Performance measurement in th…Industrial Market Structure and Economic Performance. (1971)The External Control of Organizations. (1978)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A framework of satisfaction for continually delivered business services (2016)Towards achieving strong customer loyalty in the financial services industry (2018)Relevance Lost: The Rise and Fall of Management Accounting (1987)Logistics Performance (1994)A Review and Evaluation of Logistics Performance Measurement Systems (1995)A framework for evaluating supply chain performance (2003)Performance management in service operational settings: a selective literature examination (2010)Spatial concentration and location dynamics in logistics: the case of a Dutch province (2012)Postponement, Speculation and the Structure of Distribution Channels (1965)Service Breakthroughs: Changing the Rules of the Game (1990)Capturing the value of supplementary services (1995)Development and Application of a Methodological Framework for Assessing Supply Chain Management Trends (2001)Impact of postponement on transport: an environmental perspective (2005)Logistics clusters: The impact of further agglomeration, training and firm size on collaboration and value added services (2016)Future Perfect (1987)The four faces of mass customization. (1998)Operational routines and supply chain competencies of Chinese logistics service providers (2012)Emerging Supplier Selection Criteria in The Context of Traditional VS Green Supply Chain Management (2014)How small suppliers deal with the buyer power in asymmetric relationships within the sustainable fashion supply chain (2018)Supply Chain Management: Implementation Issues and Research Opportunities (1998)Exploiting the virtual value chain (1999)The role of information and communication technology in small Italian logistics enterprises (2009)Empirical Analysis of the Dynamic Relationships between Transport, ICT and FDI in 63 Countries (2020)An Evolutionary Theory of Economic Change. (1983)The Knowledge-Creating Company (1995)Toward a knowledge‐based theory of the firm (1996)Supply Chain Integration (2011)Knowledge resources, technology resources and competitive advantage of logistics service providers (2018)Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers (2023)Factor Analysis: Statistical Methods and Practical Issues (1978)Information Distortion in a Supply Chain: The Bullwhip Effect (1997)Introduction to Supply Chain Management (1998)Outbound logistics management practices in the automotive industry: an emerging economy perspective (2016)Integrating the Supply Chain (1989)Logistics and Supply Chain Management: Strategies for Reducing Costs and Improving Services. (1994)SUPPLY CHAIN COLLABORATION AND LOGISTICAL SERVICE PERFORMANCE (2001)Nurturing Internal Supply Chain Integration (2014)Supply chain management, supply performance and total quality management (2014)Exploring organizational contexts on lean manufacturing and supply chain relationship (2019)
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  • 1998Performance measurement in the transportation and distribution sector52 cited
  • 2000Role of third party logistic services in customization through postponement42 cited
  • 2004Supply Chain Management implementation in the Spanish grocery sector: an exploratory study41 cited
  • 2002Using information technology to leverage transport and logistics service operations in the supply chain: an empirical assessment of the interrelation between technology and operations management38 cited
  • 1999Buyer‐seller customer satisfaction: the influence of the environment and customer service36 cited
  • 2000Postponed manufacturing supplementary to transportation services?33 cited
  • 2005Putting supply-chain learning theory into practice: lessons from an Irish case24 cited
  • 2004SUPPLY CHAIN MANAGEMENT: SOME INSIGHTS FROM INDIAN MANUFACTURING COMPANIES17 cited

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