Source Selection Among Information Seekers: Ideals and Realities

Heidi Julien · David Hendrik Michels

64 citations0/0 files storedProceedings of the Annual Conference of CAIS / Actes du congrès annuel de l ACSI

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Library Science and Information Literacy Information Retrieval and Search Behavior Information Science and Libraries

Abstract

In a study examining the information behavior of 9 individuals over 10 weeks in daily life contexts, participants were asked to identify ideal sources of help for the questions and issues they faced. The data show how people’s expectation of the usefulness of information sources varies by the information seeker’s gender, and source characteristics such as accessibility, trustworthiness, and reliability. Usefulness of sources has both cognitive and affective aspects. Further, discrepancies between participants' stated ideals, and the sources actually used, are analyzed. The study results suggest ways to encourage use of formal information systems and services.

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References

1997Information behaviour: An interdisciplinary perspective 1995Barriers to Information: How Formal Help Systems Fail Battered Women

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2004Socio-economic background and computer use: the role of computer anxiety and computer experience in their relationship 2003Beyond the Digital Divide in Canadian Schools 2010Information behaviour of women: theoretical perspectives on gender 2014Issues in information behaviour on social media 2013The stranger's tale: information seeking as an outsider activity 2012The Information World of Parents: A Study of the Use and Understanding of Information by Parents of Young Children 2003Nontraditional undergraduates at home, work, and school: an examination of information-seeking behaviors and the impact of information literacy instruction 2008User-generated video and the online public sphere: Will YouTube facilitate digital freedom of expression in Atlantic Canada?

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