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An Empirical Assessment of Information Systems Planning and the Role of Information Systems in Organizations

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Information Systems Theories and Implementation

Abstract

:Research in the information systems (IS) field indicates that organizations have different roles for IS in their operations and that various aspects of strategic IS planning will vary depending on the IS role. This study empirically evaluates the differences in planning, organizational support, and performance characteristics of IS planning among organizations with different roles for IS. An operationalization of the “role of IS” is developed on the basis of the notion of a “strategic grid.” The study also evaluates the relationship between various performance measures and the “fit” between the IS planning process and the role ofIS in the organization. The data for the study were collected from a field survey of 249 firms. The results of the data analyses indicate that there are significant differences in planning, organizational support, and performance characteristics of IS planning among organizations with different roles for IS. The planning and support characteristics generally match the predictions implicit in the strategic grid, thereby partially validating it. Significant relationships exist between two of the performance measures, planning effectiveness and IS’s contribution to organizational performance, and the “fit” between the role of IS and the quality of the planning process.

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References

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2020Agile, Traditional, and Hybrid Approaches to Project Success: Is Hybrid a Poor Second Choice?1998Strategic Information Systems Planning: Planning System Dimensions, Internal Coalignment, and Implications for Planning Effectiveness 2003Performance measure of information systems (IS) in evolving computing environments: an empirical investigation 2010CEO/CIO mutual understanding, strategic alignment, and the contribution of IS to the organization 2002The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms

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