Human Factors Design Guidelines for Advanced Traveler Information Systems (ATIS) and Commercial Vehicle Operations (CVO)

Abstract

Significant advances in electronics and microcomputing during the past few decades have led to the feasibility of a functionally powerful, computer-based ATIS as part of the automotive environment. Although these systems range in functionality, they all have the goal of acquiring, analyzing, communicating, and presenting information to assist travelers in moving from a starting location to a desired destination. While systems under development or in production promise to improve travel safety, efficiency, and comfort, they represent a new frontier in ground transportation. This handbook is intended to address a growing information gap between the advanced and diverse status of automotive technologies such as ATIS devices, and the availability of human factors design criteria that can be used during the system design process. Specifically, while ATIS and CVO systems offer great potential benefits, their effectiveness depends on driver acceptance of the new technology, the ability of the systems to integrate the information with other driving tasks, and the extent to which the systems conform to driver physical and cognitive limitations and capabilities. The handbook summarizes human engineering data, guidelines, and principles for use by creative designers, engineers and human factors practitioners during the ATIS design process. These summaries take the form of design guidelines for 75 distinct ATIS design parameters. These design guidelines are intended to: (1) be concise, (2) be unambiguous, (3) be traceable to specific references, where applicable, and (4) highlight implications for driver performance, where appropriate. \n

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