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How Do Technology Readiness, Platform Functionality and Trust Influence C2c User Satisfaction?
16 references·16 citing·35 second hopsampled
How Do Technology Readiness, Platform Functionality and Trust Influence C2c User Satisfaction? (2012)How Do Technology Readiness, Platform Fun…A Theoretical Integration of User Satisfaction and Technology Acceptance (2005)A Theoretical Integration of …Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…The rank-order consistency of personality traits from childhood to old age: A quantitative review of longitudinal studies. (2000)The rank-order consistency of…Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1 (1999)Information Technology Adopti…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology (1998)A Conceptual and Operational …Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Development of a Tool for Mea…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Significance tests and goodne…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…Humanizing GenAI at work: bridging the gap between technological innovation and employee engagement (2024)Humanizing GenAI at work: bri…What drives managers towards algorithm aversion and how to overcome it? Mitigating the impact of innovation resistance through technology readiness (2023)What drives managers towards …Employees' technology adoption in the context of smart tourism development: the role of technological acceptance and technological readiness (2023)Employees' technology adoptio…Redefining luxury service with technology implementation: the impact of technology on guest satisfaction and loyalty in a luxury hotel (2022)Redefining luxury service wit…The impact of consumers’ attitudes towards technology on the acceptance of hotel technology-based innovation (2021)The impact of consumers’ atti…Factors influencing the adoption of sharing economy in B2B context in China: Findings from PLS-SEM and fsQCA (2021)Factors influencing the adopt…The effect of positive TRI traits on centennials adoption of try-on technology in the context of E-fashion retailing (2020)The effect of positive TRI tr…Measuring online live streaming of perceived servicescape (2020)Measuring online live streami…Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space (2020)Bridging the valuescape with …To grab or not to grab? The role of trust and perceived value in on-demand ridesharing services (2019)To grab or not to grab? The r…Are households ready to engage with smart home technology? (2019)Are households ready to engag…A peer-to-peer (P2P) platform business model: the case of Airbnb (2019)A peer-to-peer (P2P) platform…The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B (2018)The role of trust in e-Govern…Security as an Extension to TAM Model: Consumers’ Intention to Use a Single Platform E-Payment (2017)Security as an Extension to T…How can a mobile vendor get satisfied customers? (2013)How can a mobile vendor get s…E-Loyalty is not all about Trust, Price also Matters:Extending expectation-confirmation theory in bookselling websites (2013)E-Loyalty is not all about Tr…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The theory of planned behavior (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Diffusion of Innovations 1 (2019)A Reliability Coefficient for Maximum Likelihood Factor Analysis (1973)Structural Equations with Latent Variables. (1991)A power primer. (1992)Power analysis and determination of sample size for covariance structure modeling. (1996)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Consistent Partial Least Squares Path Modeling1 (2015)From Intentions to Actions: A Theory of Planned Behavior (1985)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Design Science in Information Systems Research1 (2004)
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References

  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1980Significance tests and goodness of fit in the analysis of covariance structures.19,061 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,674 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited
  • 1998A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology3,573 cited
  • 2000Technology Readiness Index (Tri)3,320 cited
  • 2000The rank-order consistency of personality traits from childhood to old age: A quantitative review of longitudinal studies.3,239 cited

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  • 2005A Theoretical Integration of User Satisfaction and Technology Acceptance2,834 cited
  • 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction2,543 cited
  • Cited by

    • 2018The role of trust in e-Government effectiveness, operational effectiveness and user satisfaction: Lessons from Saudi Arabia in e-G2B186 cited
    • 2013E-Loyalty is not all about Trust, Price also Matters:Extending expectation-confirmation theory in bookselling websites102 cited
    • 2013How can a mobile vendor get satisfied customers?99 cited
    • 2022Redefining luxury service with technology implementation: the impact of technology on guest satisfaction and loyalty in a luxury hotel92 cited
    • 2023What drives managers towards algorithm aversion and how to overcome it? Mitigating the impact of innovation resistance through technology readiness88 cited
    • 2019To grab or not to grab? The role of trust and perceived value in on-demand ridesharing services85 cited
    • 2020Measuring online live streaming of perceived servicescape84 cited
    • 2023Employees' technology adoption in the context of smart tourism development: the role of technological acceptance and technological readiness78 cited
    • 2021Factors influencing the adoption of sharing economy in B2B context in China: Findings from PLS-SEM and fsQCA76 cited
    • 2019Are households ready to engage with smart home technology?68 cited
    • 2020The effect of positive TRI traits on centennials adoption of try-on technology in the context of E-fashion retailing67 cited
    • 2017Security as an Extension to TAM Model: Consumers’ Intention to Use a Single Platform E-Payment62 cited
    • 2020Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space60 cited
    • 2021The impact of consumers’ attitudes towards technology on the acceptance of hotel technology-based innovation43 cited
    • 2019A peer-to-peer (P2P) platform business model: the case of Airbnb42 cited
    • 2024Humanizing GenAI at work: bridging the gap between technological innovation and employee engagement38 cited