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Organizational Culture Impact on Acceptance and Use of Unified Communications & Collaboration Technology in Organizations

14 citations0/0 files storedAlexandria (UniSG) (University of St.Gallen)

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Technology Adoption and User Behaviour ERP Systems Implementation and Impact Information Systems Theories and Implementation

Abstract

Be more productive and connected with significant cost savings is the Holy Grail for firm's looking for profit maximization. In this paper, we are looking at Unified Communications and Collaboration (UC&C) technology through Unified Theory of Acceptance and Use of Technology (UTAUT) to understand the likelihood of the technology acceptance within organizational culture dimension. We investigated the organizational culture impact on the adoption of the UC&C technology in 25 countries. We found that organizational culture influences adoption of the UC&C technology in organizations and we confirmed UTAUT model as valid one for technology adoption in large organizations.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003User Acceptance of Information Technology: Toward A Unified View1 1981Culture's Consequences: International Differences in Work-Related Values 1995Understanding Information Technology Usage: A Test of Competing Models 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study 1988The Confucius connection: From cultural roots to economic growth 1983Concepts of Culture and Organizational Analysis

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2017Transforming the Workplace: Unified Communications & Collaboration Usage Patterns in a Large Automotive Manufacturer 2018Adoption of Unified Communications and Collaboration from the Perspective of Diffusion of Innovation and Service Dominant Logic: A Preliminary View 2017Embedding key user values for the adoption of unified communication and collaboration service 2018Designing a model of hospital information system acceptance: Organizational culture approach

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