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Information, communication and society
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  • 2024Modelling Factors Influencing Bank Customers’ Readiness for Artificial Intelligent Banking Products

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5 cited
  • 2002Customer Relationship Management System (CRM) and Information Ethics in Call Centres - 'You are the Weakest Link. Goodbye!'5 cited
  • 2024The Mundane in the Digital: A Qualitative Study of Social Work and Vulnerable Clients in Danish Job Centres1 cited