Making sense of mediated learning in small firms.

Abstract

In small firm research in particular, a bias still persists in favour of a resourcebased view of knowledge. A social constructionist perspective, however, argues that knowledge creation and learning processes occur instead through continual interaction within a unique social milieu. This paper explores how artefacts mediate these interactions, the types of objects that are used to invoke practices that might encourage transformation, and how artefacts thus act to accelerate learning in particular organizational activities. Understanding is presented of the role of material and symbolic artefacts in the social learning processes of entrepreneurs so that more effective educational and policy interventions can be considered.

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