An Exploratory Analysis of Intranet Benefits

Abstract

An exploratory survey of business professionals from a broad range of organizations indicates that potential intranet benefits are both difficult to achieve and highly interrelated. Although many organizations implement intranets in the hope of generating cost savings or improving knowledge sharing across organizational units, this study indicates that the only likely benefit of implementing an intranet is faster access to information. The study also suggests that the most difficult benefit to achieve is generating a more cooperative work environment, and that developing an intranet that improves the quality and relevance of information is foundational to achieving most other intranet benefits.

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