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Measuring the performance of electronic government services

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2000Electronic Commerce: The Strategic Perspective166 cited

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2008Critically classifying: UK e‐government website benchmarking and the recasting of the citizen as customer65 cited
2010E-government Skills Identification and Development: Toward a Staged-Based User-Centric Approach for Developing Countries64 cited
2008Research note63 cited
2008E-government evaluation: towards a multidimensional framework59 cited
2013Application of Behavioral Theory in Predicting Consumers Adoption Behavior13 cited
2013Female Users' Acceptance of the Electronic Document Management System (EDMS)11 cited
2009Theory of Planned Behavior and Reasoned Action in Predicting Technology Adoption Behavior11 cited
2011A Novel Approach for Periodic Assessment of Business Process Interoperability11 cited
2011Leapfrogging and Internet Implementation by Tourism Organizations9 cited

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