Knowledge Management Systems Development: Theory and Practice

Raafat George Saadé · Fassil Nebebe

33 citations0/0 files storedInterdisciplinary Journal of Information Knowledge and Management

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Technology Adoption and User Behaviour Online and Blended Learning Educational Technology and E-Learning

Abstract

The intricate crafting of online educational systems lie within three principal activities: Design of the system, implementation, and proper post-implementation assessment.There is not enough knowledge or experience in all regards.Efficient execution of these three major activities necessitates the use of design and pedagogical models to achieve cost and time efficiency, as well as high pedagogical quality.Models represent a structured approach to analysis and promote quantifiable feedback that can be monitored.Components of an online educational system would benefit from a design process.Similarly, utilization of the online educational system would benefit from a structured approach to design, implementation, and student's assessment.Following the technology adoption theory, understanding individual's behavior towards technology usage would focus on instrumental beliefs driving intentions.However, this may not be the case with online educational systems because the context and setup is significantly different from previous technology adoption studies.Therefore, the implementation of an online educational system should be designed based on established pedagogical principles, and once developed the assessment of students' behavior should be monitored using management information systems methodology.In this paper, we present the design of an online education system, and the experience of the students using the system.A survey methodology approach is followed and assessment results are discussed.The technology acceptance model and the theory of planned behavior were used to identify significant constructs as antecedents to intentions.Scale validation for both models indicates that the operational measures have acceptable psychometric properties.Confirmatory factor analysis supports both models.Structural equation analysis provides evidence for the superiority of the theory of planned behavior in explaining students' behavior towards educational online systems.Limitation, implications, design recommendations, and suggestions for future research are then discussed.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1983Experiential Learning : Experience as the Source of Learning and Development 1980Understanding Attitudes and Predicting Social Behavior 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1962Thought and language 1985From Intentions to Actions: A Theory of Planned Behavior 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1998Working knowledge: how organizations manage what they know

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2015Usefulness of technology adoption research in introducing an online workbook 2018Agricultural Knowledge Management System Development for Knowledge Integration 2018Entering data correctly: An empirical evaluation of the theory of planned behaviour in the context of manual data acquisition 2023Training via learning oriented assessment: an investigation of knowledge acquisition, skill application and job effectiveness

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