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Applying total quality management to the educational process
3 references·1 citing·13 second hop
Applying total quality management to the educational process (1998)Applying total quality management to the …Beyond Total Quality Management: Toward The Emerging Paradigm (1994)Beyond Total Quality Manageme…The Fifth Discipline (1990)The Fifth DisciplineThe deming management method (1990)The deming management methodApplying Total Quality Management Tools Using QFD at Higher Education Institutions in Gulf Area (Case Study: ALHOSN University) (2016)Applying Total Quality Manage…The House of Quality (1988)Quality function deployment: A literature review (2002)Service Quality and Student Satisfaction: A Case Study at Private Higher Education Institutions (2009)Using the QFD Matrix as a Major Continuous Improvement Tool to Improve Organizational Quality (2018)Toward a General Theory of Competitive Rationality (1992)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)Learning in and about complex systems (1994)A Natural-Resource-Based View of the Firm (1995)Market Orientation and the Learning Organization (1995)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Customer Contributions to Quality: A Different View of the Customer-Oriented Firm (1996)Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Dynamics of the evolution of the strategy concept 1962–2008: a co‐word analysis (2011)
this work references cited by second hop

References

  • 1990The Fifth Discipline6,350 cited
  • 1990The deming management method1,052 cited
  • 1994Beyond Total Quality Management: Toward The Emerging Paradigm232 cited

Cited by

  • 2016Applying Total Quality Management Tools Using QFD at Higher Education Institutions in Gulf Area (Case Study: ALHOSN University)24 cited

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