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Pengaruh Sumber Informasi dan Kualitas Website terhadap Kepercayaan Pelanggan dalam Menentukan Keputusan Bertransaksi pada E-commerce (Studi pada Pelanggan E-commerce di Indonesia)
16 references·1 citing·46 second hopsampled
Pengaruh Sumber Informasi dan Kualitas Website terhadap Kepercayaan Pelanggan dalam Menentukan Keputusan Bertransaksi pada E-commerce (Studi pada Pelanggan E-commerce di Indonesia) (2014)Pengaruh Sumber Informasi dan Kualitas We…The effects of blogger recommendations on customers’ online shopping intentions (2013)The effects of blogger recomm…The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea (2013)The effect of site quality on…The effect of electronic word of mouth on brand image and purchase intention (2012)The effect of electronic word…How Much can you Trust Online Information? Cues for Perceived Trustworthiness of Consumer-generated Online Information (2011)How Much can you Trust Online…The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings (2010)The effect of perceived servi…The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors (2008)The impact of website quality…The effect of web interface features on consumer online purchase intentions (2008)The effect of web interface f…Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)Consumer e-shopping acceptanc…Initial trust and online buyer behaviour (2007)Initial trust and online buye…The roles of habit and web site quality in e-commerce (2006)The roles of habit and web si…Online service attributes available on apparel retail web sites: an E‐S‐QUAL approach (2006)Online service attributes ava…Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust (2006)Customer self-service systems…B2C e‐commerce web site quality: an empirical examination (2005)B2C e‐commerce web site quali…The impact of the online and offline features on the user acceptance of Internet shopping malls (2004)The impact of the online and …The impact of initial consumer trust on intentions to transact with a web site: a trust building model (2002)The impact of initial consume…Online trust: a stakeholder perspective, concepts, implications, and future directions (2002)Online trust: a stakeholder p…MODEL EMPIRIS ONLINE TRUST DAN REPEAT PURCHASE PELANGGAN TERHADAP SITUS E-COMMERCE (2020)MODEL EMPIRIS ONLINE TRUST DA…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty (2016)Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model (2020)The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country (2021)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Marketing Research: An Applied Orientation (1994)The Behavioral Consequences of Service Quality (1996)Examining the structural relationships of electronic word of mouth, destination image, tourist attitude toward destination and travel intention: An integrated approach (2012)Brand strategies in social media (2014)Social eWOM: does it affect the brand attitude and purchase intention of brands? (2017)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Consumer trust, perceived security and privacy policy (2006)The impact of online store environment cues on purchase intention (2008)An empirical examination of initial trust in mobile banking (2011)Alternative Ways of Assessing Model Fit (1992)Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands (2011)Exploring the Implications of Virtual Reality Technology in Tourism Marketing: An Integrated Research Framework (2015)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Effect of Electronic Word of Mouth Communications on Intention to Buy: A Meta-Analysis (2019)Attractiveness, trustworthiness and expertise – social influencers’ winning formula? (2020)How fashion influencers contribute to consumers' purchase intention (2020)Structural Equations with Latent Variables (1989)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)An empirical examination of continuance intention of mobile payment services (2012)The role of live streaming in building consumer trust and engagement with social commerce sellers (2018)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers’ purchase intention (2009)How shall I trust the faceless and the intangible? A literature review on the antecedents of online trust (2010)Digital marketing: A framework, review and research agenda (2016)Principles and Practice of Structural Equation Modeling (1998)Factors affecting online group buying intention and satisfaction: A social exchange theory perspective (2012)Principles and Practice of Structural Equation Modeling (2012)Consumer attitudes towards online shopping (2015)Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015)Applying the Technology Acceptance Model to the introduction of healthcare information systems (2010)E-learning success determinants: Brazilian empirical study (2017)Investigating the impact of social media advertising features on customer purchase intention (2018)Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)
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References

  • 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model2,163 cited
  • 2008Consumer e-shopping acceptance: Antecedents in a technology acceptance model1,353 cited
  • 2008The effect of web interface features on consumer online purchase intentions981 cited
  • 2007Initial trust and online buyer behaviour854 cited
  • 2012The effect of electronic word of mouth on brand image and purchase intention754 cited
  • 2008The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors748 cited
  • 2010The effect of perceived service quality dimensions on customer satisfaction, trust, and loyalty in e‐commerce settings685 cited
  • 2002Online trust: a stakeholder perspective, concepts, implications, and future directions671 cited
  • 2004The impact of the online and offline features on the user acceptance of Internet shopping malls597 cited
  • 2013The effects of blogger recommendations on customers’ online shopping intentions476 cited
  • 2005B2C e‐commerce web site quality: an empirical examination456 cited
  • 2006The roles of habit and web site quality in e-commerce414 cited
  • 2006Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust390 cited
  • 2006Online service attributes available on apparel retail web sites: an E‐S‐QUAL approach

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354 cited
  • 2011How Much can you Trust Online Information? Cues for Perceived Trustworthiness of Consumer-generated Online Information322 cited
  • 2013The effect of site quality on repurchase intention in Internet shopping through mediating variables: The case of university students in South Korea318 cited
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    • 2020MODEL EMPIRIS ONLINE TRUST DAN REPEAT PURCHASE PELANGGAN TERHADAP SITUS E-COMMERCE10 cited