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The globalization of service work : analyzing the transnational call centre value chain · Study

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ChapterThe globalization of service work : analyzing the transnational call centre value chain

Phil Taylor2010

Chapter2010

The globalization of service work : analyzing the transnational call centre value chain

Phil Taylor · Paul Thompson · Chris Smith

25 citations·0/0 files stored·Strathprints: The University of Strathclyde institutional repository (University of Strathclyde)

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Outsourcing and Supply Chain Management International Business and FDI Global trade, sustainability, and social impact

Abstract

Chapter focusing on the globalization of service work with particular emphasis on analyzing the transnational call centre value chain.

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References

1991The Condition of Postmodernity 2003Varieties of Capitalism: The Institutional Foundations of Comparative Advantage 2005The governance of global value chains 1993Reengineering the Corporation 1982The Limits of Capital 1995Commodity Chains and Global Capitalism.2002Global production networks and the analysis of economic development 2004‘Globalizing’ regional development: a global production networks perspective

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2013Divide and Serve: The Labour Process in Service Value Chains and Networks 2014Labour Leverage in Global Value Chains: The Role of Interdependencies and Multi-level Dynamics

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Details

Year2010

Typechapter

Published2010-03-01

VenueStrathprints: The University of Strathclyde institutional repository (University of Strathclyde)

Languageen

Citations25

Files0 public / 0

ShelfOutsourcing and Supply Chain Management

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openalex_workW9677280

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