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Dynamic Marketing and Service Innovation for Service Excellence
16 references·1 citing·40 second hop
Dynamic Marketing and Service Innovation for Service Excellence (2014)Dynamic Marketing and Service Innovation …The Practice of Management (2012)The Practice of ManagementThe Service Profit Chain (2010)The Service Profit ChainMarketing and technology resource complementarity: an analysis of their interaction effect in two environmental contexts (2005)Marketing and technology reso…Market Orientation, Creativity, and New Product Performance in High-Technology Firms (2004)Market Orientation, Creativit…Benchmarking Marketing Capabilities for Sustainable Competitive Advantage (2004)Benchmarking Marketing Capabi…Understanding dynamic capabilities (2003)Understanding dynamic capabil…Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Deliberate Learning and the E…Why Some New Products are More Successful than Others (2001)Why Some New Products are Mor…Does market orientation matter?: a test of the relationship between positional advantage and performance (2001)Does market orientation matte…Winning through innovation : a practical guide to leading organizational change and renewal (1997)Winning through innovation : …Dynamic Capabilities and Strategic Management (1997)Dynamic Capabilities and Stra…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Market orientation and innovation (1996)Market orientation and innova…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…The Economics of Modern Manufacturing: Technology, Strategy, and Organization (1990)The Economics of Modern Manuf…An Applied Service Marketing Theory (1982)An Applied Service Marketing …Effects of brand innovation and marketing dynamic capability on the performance of international hotels (2022)Effects of brand innovation a…Manufacturer-supplier relationships in Japan and the concept of relation-specific skill (1989)Comparative Economic Organization: The Analysis of Discrete Structural Alternatives (1991)Increasing Returns, Path Dependence, and the Study of Politics (2000)Varieties of Capitalism (2001)A resource‐based view of the firm (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)The dynamic resource‐based view: capability lifecycles (2003)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Case Study Research: Design and Methods (1984)Firm resources and sustained competitive advantage (2004)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Business models and dynamic capabilities (2017)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Firm Resources and Sustained Competitive Advantage (1991)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)Radical Innovation Across Nations: The Preeminence of Corporate Culture (2008)Technology push and demand pull perspectives in innovation studies: Current findings and future research directions (2012)The Nature of the Firm (1937)Dynamic capabilities: what are they? (2000)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)The Theory of Economic Development (2003)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)The development and validation of the organisational innovativeness construct using confirmatory factor analysis (2004)Research on Innovation: A Review and Agenda for Marketing Science (2006)Social Science Research: Principles, Methods and Practices (2019)Corporate Social Responsibility (1999)The Business Case for Corporate Social Responsibility: A Review of Concepts, Research and Practice (2010)Market orientation, marketing capabilities, and firm performance (2009)Resource-based theory in marketing (2013)Empirical investigation of data analytics capability and organizational flexibility as complements to supply chain resilience (2019)Exploring the antecedents of potential absorptive capacity and its impact on innovation performance (2006)Dynamic Capabilities and Organizational Agility: Risk, Uncertainty, and Strategy in the Innovation Economy (2016)International Journal of Business and Social Science (2018)
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References

  • 1997Dynamic capabilities and strategic management34,723 cited
  • 2002Deliberate Learning and the Evolution of Dynamic Capabilities6,953 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 2003Understanding dynamic capabilities5,311 cited
  • 2012The Practice of Management3,745 cited
  • 1997Dynamic Capabilities and Strategic Management3,313 cited
  • 1990The Economics of Modern Manufacturing: Technology, Strategy, and Organization2,643 cited
  • 2004Benchmarking Marketing Capabilities for Sustainable Competitive Advantage1,626 cited
  • 2001Why Some New Products are More Successful than Others1,470 cited
  • 2004Market Orientation, Creativity, and New Product Performance in High-Technology Firms1,086 cited
  • 2001Does market orientation matter?: a test of the relationship between positional advantage and performance1,057 cited
  • 2010The Service Profit Chain1,034 cited
  • 1996Market orientation and innovation898 cited
  • 2005Marketing and technology resource complementarity: an analysis of their interaction effect in two environmental contexts844 cited
  • 1997Winning through innovation : a practical guide to leading organizational change and renewal

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799 cited
  • 1982An Applied Service Marketing Theory771 cited
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    • 2022Effects of brand innovation and marketing dynamic capability on the performance of international hotels8 cited