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Abstract: Although there is much research that suggests that alcohol is a causal factor in criminal violence, relatively little is known about the situa-tional factors and management practices that increase the risk of violence in and around licensed premises. The aim of the present study was to use quantitative methods to clarify the situational and managementfactors most predictive of violence, and, in particular, to examine the role of intoxication. Visits (N=147) of two hours duration were made to 45 sites within 36 premises in Sydney, AUS in the winter of 1991. A total of 102 incidents of aggression were observed, 29 (28.4%) involving physical violence. These incidents were concentrated in a small number of premises. A majorpredictor of physical violence was staff intervention with intoxicated patrons, particu-larly, refusal ofservice. Male drunkenness and "drinks in rounds " shouting predicted non-physical aggression more strongly than physical violence, controlling for staff intervention. Prevention strategies should include serious enforcement of legislation prohibiting the sale of alcohol to intoxicated per-sons, and the use of responsible serving practices in all licensed premises, not just high-risk establishments. Experience from a community intervention program in southeast Queensland highlights the value of a local code of practice for licensed premises, supported by a monitoring committee to encourage: responsible serving and pricing practices; better quality entertain-ment; and the training of bouncers, bar staff and management in non-violent crowd control techniques.
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