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Arvind Malhotra · Study
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Author
Arvind Malhotra
30 works
· latest 2021
· 2 institutions
cluster: provisional
ORCID 0000-0001-6527-1539
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29
Citations
20,243
Works here
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Most cited in this library
Knowledge Management: An Organizational Capabilities Perspective
2001 · 6,226 citations
E-S-QUAL
2004 · 3,962 citations
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
2002 · 2,727 citations
Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team1
2000 · 915 citations
A conceptual framework for understanding e-service quality : implications for future research and managerial practice
2000 · 832 citations
Works
30 shown
The Postpandemic Future of Work
Journal of Management
·
2021
·
1 author
·
editorial
·
Open access
124
citations
Digital transformation as a springboard for product, process and business model innovation
Journal of Business Research
·
2021
·
4 authors
434
citations
E-S-QUAL: A multiple-item scale for assessing electronic service quality
Carolina Digital Repository (University of North Carolina at Chapel Hill)
·
2019
·
3 authors
·
Open access
660
citations
Effect of Knowledge-Sharing Trajectories on Innovative Outcomes in Temporary Online Crowds
Information Systems Research
·
2016
·
2 authors
132
citations
The Sharing Economy
International Conference on Information Systems
·
2015
·
5 authors
·
other
29
citations
The sharing economy: Friend or foe?
International Conference on Information Systems
·
2015
·
5 authors
·
other
26
citations
The dark side of the sharing economy … and how to lighten it
Communications of the ACM
·
2014
·
2 authors
378
citations
Enhancing performance of geographically distributed teams through targeted use of information and communication technologies
Human Relations
·
2014
·
2 authors
·
Open access
128
citations
Exploring switching behavior of US mobile service customers
Journal of Services Marketing
·
2013
·
2 authors
123
citations
Research Commentary—Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango
Information Systems Research
·
2010
·
4 authors
391
citations
Evaluating Customer Information Breaches as Service Failures: An Event Study Approach
Journal of Service Research
·
2010
·
2 authors
147
citations
A relevancy-based services view for driving adoption of wireless web services in the U.S.
Communications of the ACM
·
2009
·
2 authors
18
citations
Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships
Information Systems Research
·
2007
·
2 authors
230
citations
Leading Virtual Teams
Academy of Management Perspectives
·
2007
·
3 authors
578
citations
Perceived Individual Collaboration Know-How Development Through Information Technology–Enabled Contextualization: Evidence from Distributed Teams
Information Systems Research
·
2005
·
3 authors
·
Open access
349
citations
E-S-QUAL
Journal of Service Research
·
2004
·
3 authors
3,962
citations
Coordinating for Flexibility in e-Business Supply Chains
Journal of Management Information Systems
·
2004
·
2 authors
456
citations
Enabling knowledge creation in far‐flung teams: best practices for IT support and knowledge sharing
Journal of Knowledge Management
·
2004
·
2 authors
200
citations
Can absence make a team grow stronger?
PubMed
·
2004
·
4 authors
159
citations
The impact of common e-business interfaces
Communications of the ACM
·
2003
·
3 authors
52
citations
Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge
Journal of the Academy of Marketing Science
·
2002
·
3 authors
·
Open access
2,727
citations
Radical Innovation Without Collocation: A Case Study at Boeing-Rocketdyne1,2
MIS Quarterly
·
2001
·
4 authors
406
citations
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
·
2001
·
3 authors
6,226
citations
Have U.S. Manufacturing Inventories Really Decreased? An Empirical Study
Manufacturing & Service Operations Management
·
2001
·
2 authors
138
citations
Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team1
MIS Quarterly
·
2000
·
5 authors
·
Open access
915
citations
A conceptual framework for understanding e-service quality : implications for future research and managerial practice
Marketing Science Institute eBooks
·
2000
·
3 authors
·
book
832
citations
Computer-Mediated Inter-Organizational Knowledge-Sharing
Information Resources Management Journal
·
2000
·
5 authors
·
Open access
160
citations
Integrating Supply Chains and Electronic Commerce in a Unified Europe
·
2000
·
3 authors
0
citations
IT-Intensive Value Innovation in the Electronic Economy: Insights From Marshall Industries1
MIS Quarterly
·
1999
·
3 authors
230
citations
Evolution of a virtual community: understanding design issues through a longitudinal study
·
1997
·
2 authors
33
citations