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Kisang Ryu · Study
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Author
Kisang Ryu
40 works
· latest 2024
· 3 institutions
cluster: provisional
ORCID 0000-0002-7600-5583
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32
i10
37
Citations
10,369
Works here
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Most cited in this library
An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research
2017 · 1,545 citations
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
2012 · 1,257 citations
The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry
2009 · 845 citations
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
2008 · 774 citations
Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price
2009 · 727 citations
Works
40 shown
Effect of product design on repurchase intention, electronic word‐of‐mouth, and museum visit intention: Museum random boxes in China
International Journal of Tourism Research
·
2024
·
3 authors
·
Open access
14
citations
How does Starbucks' merchandise design in their online shop trigger behavioral intention?
International Journal of Hospitality Management
·
2024
·
2 authors
15
citations
How product design affects repurchase intention, eWOM, and museum visit intention: museum mystery boxes in China
Journal of Travel & Tourism Marketing
·
2023
·
2 authors
38
citations
UNDERSTANDING XR TECHNOLOGY ACCEPTANCE BY PHYSICALLY DISABLED TOURISTS IN MUSEUMS
Tourism and hospitality management
·
2022
·
4 authors
·
Open access
16
citations
Cruise Traveler’s Experience
Tourism
·
2022
·
5 authors
·
Open access
8
citations
Examining Image Congruence and Its Consequences in the Context of Robotic Coffee Shops
Sustainability
·
2021
·
2 authors
·
Open access
17
citations
Relative Effects of Physical Environment and Employee Performance on Customers’ Emotions, Satisfaction, and Behavioral Intentions in Upscale Restaurants
Sustainability
·
2021
·
3 authors
·
Open access
32
citations
Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust
Journal of Hospitality Marketing & Management
·
2021
·
4 authors
129
citations
Integrative model for the adoption of tour itineraries from smart travel apps
Journal of Hospitality and Tourism Technology
·
2021
·
4 authors
36
citations
Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior
Journal of Cleaner Production
·
2021
·
6 authors
·
Open access
472
citations
Brand anthropomorphism, love and defense: does attitude towards social distancing matter?
Service Industries Journal
·
2021
·
5 authors
82
citations
Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic
International Journal of Hospitality Management
·
2020
·
5 authors
·
Open access
84
citations
Examining the Effect of Shopping Mall Attributes in Predicting Tourist Shopping Satisfaction and Behavioral Intentions: Variation across Generation X and Y
Journal of Quality Assurance in Hospitality & Tourism
·
2020
·
5 authors
44
citations
Hotel website quality, performance, telepresence and behavioral intentions
Tourism Review
·
2020
·
6 authors
91
citations
Engaging visitors of science festivals using augmented reality: asymmetrical modelling
International Journal of Contemporary Hospitality Management
·
2020
·
4 authors
·
Open access
75
citations
Confucianism and Generation Y: how do two contrary value sets influence the hotel industry and East Asian young employees
Journal of Tourism and Cultural Change
·
2019
·
2 authors
8
citations
Interrelationships between tourist involvement, tourist experience, and environmentally responsible behavior: a case study of Nansha Wetland Park, China
Journal of Travel & Tourism Marketing
·
2018
·
4 authors
136
citations
An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research
International Journal of Contemporary Hospitality Management
·
2017
·
5 authors
1,545
citations
The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity
Tourism Management
·
2016
·
3 authors
221
citations
The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels
Journal of Quality Assurance in Hospitality & Tourism
·
2015
·
3 authors
116
citations
Influence of Experiences on Memories, Satisfaction and Behavioral Intentions: A Study of Creative Tourism
Journal of Travel & Tourism Marketing
·
2015
·
3 authors
480
citations
Examination of Restaurant Quality, Relationship Benefits, and Customer Reciprocity From the Perspective of Relationship Marketing Investments
Journal of Hospitality & Tourism Research
·
2013
·
2 authors
95
citations
Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea
International Journal of Hospitality Management
·
2012
·
4 authors
216
citations
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
International Journal of Contemporary Hospitality Management
·
2012
·
3 authors
1,257
citations
Key Factors Driving Customers’ Word-of-Mouth Intentions in Full-Service Restaurants
Cornell Hospitality Quarterly
·
2012
·
2 authors
87
citations
The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process
International Journal of Hospitality Management
·
2011
·
2 authors
167
citations
New or repeat customers: How does physical environment influence their restaurant experience?
International Journal of Hospitality Management
·
2011
·
2 authors
439
citations
Assessing Hospitality Programs Using Objective Criteria: An Exploratory Study
Journal of Teaching in Travel & Tourism
·
2010
·
3 authors
9
citations
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry
International Journal of Contemporary Hospitality Management
·
2010
·
3 authors
626
citations
Influence of Physical Environment on Disconfirmation, Customer Satisfaction, and Customer Loyalty for First-time and Repeat Customers in Upscale Restaurants
ScholarWorks@UMassAmherst (University of Massachusetts Amherst)
·
2010
·
2 authors
·
other
41
citations
Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price
Journal of Hospitality & Tourism Research
·
2009
·
2 authors
727
citations
The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry
Journal of Hospitality & Tourism Research
·
2009
·
2 authors
845
citations
RETRACTED ARTICLE: Influence of restaurants' physical environments on emotion and behavioral intention
Service Industries Journal
·
2008
·
2 authors
134
citations
DINESCAPE: A Scale for Customers' Perception of Dining Environments
Journal of Foodservice Business Research
·
2008
·
2 authors
372
citations
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
International Journal of Hospitality Management
·
2008
·
3 authors
774
citations
Moderating Role of Personal Characteristics in Forming Restaurant Customers' Behavioral Intentions: An Upscale Restaurant Setting
Journal of Hospitality & Leisure Marketing
·
2007
·
2 authors
173
citations
The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants
Journal of Hospitality & Tourism Research
·
2007
·
2 authors
640
citations
Cross-balance sheet interdependencies of restaurant firms: a canonical correlation analysis
International Journal of Hospitality Management
·
2005
·
2 authors
26
citations
DINESCAPE, EMOTIONS AND BEHAVIORAL INTENTIONS IN UPSCALE RESTAURANTS
K-State Research Exchange (Kansas State University)
·
2005
·
1 author
·
thesis
·
Open access
35
citations
Performance Measurement Through Cash Flow Ratios and Traditional Ratios: A Comparison of Commercial and Casino Hotel Companies
The Journal of Hospitality Financial Management
·
2004
·
2 authors
47
citations