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John S. Oakland · Study
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Author
John S. Oakland
43 works
· latest 2020
· 4 institutions
cluster: provisional
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43
Citations
4,305
Works here
43
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Most cited in this library
Statistical Process Control
2012 · 528 citations
Total Quality Management: Text with Cases
1995 · 447 citations
Total Quality Management: The Route to Improving Performance
1993 · 442 citations
Statistical Process Control
2007 · 202 citations
Total Quality Management and Operational Excellence
2014 · 179 citations
Works
43 shown
Human resource management
Routledge eBooks
·
2020
·
3 authors
·
chapter
45
citations
Total Quality Management and Operational Excellence
Routledge eBooks
·
2020
·
3 authors
·
book
39
citations
Statistical Process Control
Routledge eBooks
·
2018
·
2 authors
·
book
50
citations
Human resource management
Routledge eBooks
·
2017
·
2 authors
·
chapter
48
citations
Total Quality Management and Operational Excellence: Text with Cases
·
2014
·
1 author
105
citations
Total Quality Management and Operational Excellence
Routledge eBooks
·
2014
·
1 author
·
book
179
citations
Statistical Process Control
Routledge eBooks
·
2012
·
1 author
·
book
528
citations
TQM: Text with Cases
Routledge eBooks
·
2012
·
1 author
·
book
67
citations
Oakland on Quality Management
Routledge eBooks
·
2012
·
1 author
·
book
78
citations
Leadership and policy deployment: The backbone of TQM
Total Quality Management & Business Excellence
·
2011
·
1 author
169
citations
The relationship between Business Excellence and Performance – An empirical study using Kanji's Leadership Excellence Model
Total Quality Management & Business Excellence
·
2008
·
2 authors
60
citations
The implementation of statistical process control
Elsevier eBooks
·
2008
·
1 author
·
chapter
18
citations
A new framework for managing change
The TQM Journal
·
2007
·
2 authors
110
citations
Statistical Process Control
Routledge eBooks
·
2007
·
1 author
·
book
202
citations
Total Organizational Excellence
Routledge eBooks
·
2007
·
1 author
·
book
51
citations
Successful Change Management
Total Quality Management & Business Excellence
·
2007
·
2 authors
176
citations
Total Quality in the Construction Supply Chain
Routledge eBooks
·
2006
·
2 authors
·
book
61
citations
Quality management in the 21st century implementing successful change
International Journal of Productivity and Quality Management
·
2006
·
2 authors
39
citations
From quality to excellence in the 21st century
Total Quality Management & Business Excellence
·
2005
·
1 author
52
citations
Implementing business excellence
Total Quality Management & Business Excellence
·
2005
·
2 authors
46
citations
Best practice in business excellence
Total Quality Management
·
2002
·
3 authors
52
citations
Current people management activities in world-class organizations
Total Quality Management
·
2001
·
2 authors
83
citations
Total Organizational Excellence: Achieving world-class performance
·
1999
·
1 author
117
citations
The links between people management, customer satisfaction and business results
Total Quality Management
·
1998
·
2 authors
83
citations
Interdependence and cooperation: The essentials of total quality management
Total Quality Management
·
1997
·
1 author
23
citations
Chimera or Culture? Business Process Reengineering for Total Quality Management
Quality Management Journal
·
1996
·
2 authors
24
citations
Total quality management training: A review and suggested framework
Total Quality Management
·
1995
·
2 authors
19
citations
Total Quality Management: Text with Cases
·
1995
·
1 author
447
citations
Best practice customer service
Total Quality Management
·
1995
·
1 author
30
citations
Quality management in civil and structural engineering consulting
International Journal of Quality & Reliability Management
·
1995
·
2 authors
51
citations
Total Quality Management in Services
International Journal of Quality & Reliability Management
·
1994
·
2 authors
55
citations
Total Quality Management in Services
International Journal of Quality & Reliability Management
·
1994
·
2 authors
137
citations
Total Quality Management in Services
International Journal of Quality & Reliability Management
·
1994
·
2 authors
105
citations
Does TQM Impact on Bottom‐line Results?
The TQM Journal
·
1994
·
3 authors
115
citations
Total Quality Management: The Route to Improving Performance
·
1993
·
1 author
442
citations
Theories and concepts in total quality management
Total Quality Management
·
1992
·
2 authors
72
citations
Process capability indices—an overview of theory and practice
Quality and Reliability Engineering International
·
1991
·
2 authors
52
citations
Total Quality Management
Journal of the Operational Research Society
·
1990
·
2 authors
120
citations
Statistical Process Control: A Practical Guide
·
1990
·
1 author
·
book
48
citations
Statistical Process Control: A Practical Guide.
Journal of the American Statistical Association
·
1989
·
3 authors
50
citations
Statistical Process Control
Technometrics
·
1988
·
2 authors
·
other
14
citations
The barriers to acceptance of statistical methods of quality control in UK manufacturing industry
International Journal of Production Research
·
1984
·
4 authors
23
citations
Quality control in the U.K. chemical manufacturing industry—a study. Part I
International Journal of Production Research
·
1981
·
3 authors
20
citations