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Rebekah Russell‐Bennett · Study
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Author
Rebekah Russell‐Bennett
51 works
· latest 2023
· 4 institutions
cluster: provisional
ORCID 0000-0002-9782-2427
Works
51 shown
SDG editorial: improving life on planet earth – a call to action for service research to achieve the sustainable development goals (SDGs)
Journal of Services Marketing
·
2023
·
4 authors
·
editorial
·
Open access
75
citations
Mapping the deepfake landscape for innovation: A multidisciplinary systematic review and future research agenda
Technovation
·
2023
·
5 authors
·
review
·
Open access
82
citations
Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities
Journal of Service Research
·
2022
·
6 authors
·
Open access
138
citations
Enabling a service thinking mindset: practices for the global service ecosystem
Journal of service management
·
2022
·
4 authors
·
Open access
33
citations
A strengths-based approach to eliciting deep insights from social marketing customers experiencing vulnerability
Journal of Marketing Management
·
2022
·
3 authors
·
Open access
80
citations
Editorial: Research priorities in the new service marketplace
Journal of Services Marketing
·
2022
·
3 authors
·
editorial
44
citations
Branding beyond the gender binary
Psychology and Marketing
·
2022
·
4 authors
23
citations
“Game on!” Pushing consumer buttons to change sustainable behavior: a gamification field study
European Journal of Marketing
·
2021
·
4 authors
68
citations
‘Go with the flow’ for gamification and sustainability marketing
International Journal of Information Management
·
2021
·
3 authors
·
Open access
152
citations
Exploring the resources associated with consumer vulnerability: Designing nuanced retail hardship programs
Journal of Retailing and Consumer Services
·
2020
·
5 authors
·
Open access
34
citations
The transformative service paradox: the dilemma of wellbeing trade-offs
Journal of service management
·
2020
·
5 authors
·
Open access
31
citations
Black, white or grey magic? Our future with artificial intelligence
Journal of Marketing Management
·
2020
·
3 authors
·
Open access
74
citations
Are households ready to engage with smart home technology?
Journal of Marketing Management
·
2019
·
5 authors
·
Open access
68
citations
Commentary: transformative service research and social marketing – converging pathways to social change
Journal of Services Marketing
·
2019
·
4 authors
·
editorial
119
citations
Knowledge acquisition via internet-enabled platforms
International Marketing Review
·
2018
·
3 authors
66
citations
Designing gamified apps for sustainable consumption: A field study
Journal of Business Research
·
2018
·
3 authors
·
Open access
148
citations
Challenging the planned behavior approach in social marketing: emotion and experience matter
European Journal of Marketing
·
2018
·
3 authors
76
citations
Designing gamified transformative and social marketing services
Journal of Service Theory and Practice
·
2018
·
4 authors
·
Open access
63
citations
Travelling alone or travelling far?
Journal of Social Marketing
·
2017
·
3 authors
·
Open access
33
citations
Insights into the complexity of behaviours: the MOAB framework
Journal of Social Marketing
·
2016
·
3 authors
51
citations
Editorial: the changing nature of data
Journal of Services Marketing
·
2016
·
2 authors
·
editorial
17
citations
Social marketing: the state of play and brokering the way forward
Journal of Marketing Management
·
2016
·
3 authors
·
Open access
146
citations
The impact of service failure on brand credibility
Journal of Retailing and Consumer Services
·
2016
·
4 authors
·
Open access
87
citations
The social marketing theory-based (SMT) approach for designing interventions
Journal of Social Marketing
·
2016
·
2 authors
·
Open access
61
citations
Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework
Journal of Retailing and Consumer Services
·
2015
·
3 authors
24
citations
Electronic games: can they create value for the moderate drinking brand?
Journal of Social Marketing
·
2015
·
3 authors
37
citations
A hierarchical model of social marketing
Journal of Social Marketing
·
2015
·
2 authors
·
Open access
146
citations
Shaping safe drinking cultures: evoking positive emotion to promote moderate‐drinking behaviour
International Journal of Consumer Studies
·
2014
·
3 authors
66
citations
Fresh ideas: services thinking for social marketing
Journal of Social Marketing
·
2013
·
3 authors
119
citations
The value of health and wellbeing: an empirical model of value creation in social marketing
European Journal of Marketing
·
2013
·
3 authors
160
citations
Social and mobile interaction design to increase the loyalty rates of young blood donors
International Conference on Communities and Technologies (C&T)
·
2013
·
4 authors
·
other
·
Open access
23
citations
Service convenience and social servicescape: retail vs hedonic setting
Journal of Services Marketing
·
2012
·
3 authors
74
citations
Linking perceived value of mobile marketing with the experiential consumption of mobile phones
European Journal of Marketing
·
2012
·
3 authors
·
Open access
72
citations
Customers behaving badly: a state of the art review, research agenda and implications for practitioners
Journal of Services Marketing
·
2010
·
7 authors
·
Open access
289
citations
Engaging Marketing Students: Student Operated Businesses in a Simulated World
Journal of Marketing Education
·
2010
·
3 authors
·
Open access
28
citations
Heart versus Mind: The Functions of Emotional and Cognitive Loyalty
Australasian Marketing Journal (AMJ)
·
2009
·
2 authors
·
Open access
45
citations
A tri-dimensional approach for auditing brand loyalty
Journal of Brand Management
·
2009
·
3 authors
·
Open access
96
citations
Conceptualising Value Creation for Social Change Management
Australasian Marketing Journal (AMJ)
·
2009
·
3 authors
·
Open access
64
citations
The impact of service contact type and demographic characteristics on service quality perceptions
Journal of Services Marketing
·
2008
·
3 authors
·
Open access
127
citations
A typology of mass services: the role of service delivery and consumption purpose in classifying service experiences
Journal of Services Marketing
·
2007
·
3 authors
·
Open access
92
citations
Involvement, satisfaction, and brand loyalty in a small business services setting
Journal of Business Research
·
2007
·
3 authors
377
citations
Consumer Behaviour: Buying, Having, Being
QUT ePrints (Queensland University of Technology)
·
2007
·
3 authors
·
report
102
citations
Cross‐cultural differences in consumer decision‐making styles
Cross Cultural Management An International Journal
·
2005
·
3 authors
·
Open access
169
citations
The brand loyalty life cycle: Implications for marketers
Journal of Brand Management
·
2005
·
2 authors
126
citations
Customer satisfaction should not be the only goal
Journal of Services Marketing
·
2004
·
2 authors
327
citations
Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R
Industrial Marketing Management
·
2004
·
3 authors
341
citations
A comparison of attitudinal loyalty measurement approaches
Journal of Brand Management
·
2002
·
2 authors
·
Open access
333
citations
A brand for all seasons? A discussion of brand loyalty approaches and their applicability for different markets
Journal of Product & Brand Management
·
2001
·
2 authors
260
citations
Identifying the key issues for measuring loyalty
QUT ePrints (Queensland University of Technology)
·
2001
·
2 authors
·
Open access
58
citations
The Changing Experience of Australian Female Entrepreneurs
Gender Work and Organization
·
2000
·
2 authors
·
Open access
163
citations
Body theory: discourses of the body.
·
1993
·
2 authors
0
citations