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Fandy Tjiptono · Study
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Author
Fandy Tjiptono
52 works
· latest 2024
· 3 institutions
cluster: provisional
ORCID 0000-0002-2596-9470
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50
Citations
5,085
Works here
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Most cited in this library
Service, Quality & Satisfaction
2011 · 1,307 citations
Service Management (Mewujudkan Layanan Prima)
2012 · 561 citations
SErvice Quality dan Satisfaction
2016 · 276 citations
Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ perceived readiness
2018 · 242 citations
Endorsement and visual complexity in food advertising on Instagram
2019 · 182 citations
Works
52 shown
Fear more or fear no more: examining the emotional and behavioral consequences of FOMO and JOMO
Asia Pacific Journal of Marketing and Logistics
·
2024
·
3 authors
20
citations
Green behavior among Gen Z consumers in an emerging market: eco-friendly versus non-eco-friendly products
Young Consumers Insight and Ideas for Responsible Marketers
·
2023
·
2 authors
70
citations
The promise of entrepreneurial passion to advance social entrepreneurship research
Journal of Business Venturing Insights
·
2021
·
3 authors
·
Open access
60
citations
The effect of consumers' religiosity on consumer ethics: the mediating role of ethical ideology
Asia Pacific Journal of Marketing and Logistics
·
2021
·
2 authors
·
Open access
10
citations
Predicting consumers' digital piracy behaviour: does past experience matter?
International Journal of Emerging Markets
·
2021
·
3 authors
26
citations
Generation Z in Malaysia: The Four ‘E’ Generation
Emerald Group Publishing Limited eBooks
·
2020
·
4 authors
·
chapter
52
citations
Understanding employees’ knowledge hiding behaviour: the moderating role of market culture
Behaviour and Information Technology
·
2020
·
4 authors
60
citations
Public versus private interest in social entrepreneurship: Can one serve two masters?
Journal of Cleaner Production
·
2020
·
3 authors
46
citations
Strategi Pemasaran: Prinsip & Penerapan
·
2020
·
1 author
65
citations
Social entrepreneurship research in the Greater China Region: a scoping review and new research framework
Journal of Asian Public Policy
·
2020
·
3 authors
·
Open access
24
citations
Digital piracy among consumers in a developing economy: A comparison of multiple theory-based models
Journal of Retailing and Consumer Services
·
2020
·
3 authors
46
citations
Authentically, proudly ethical
European Journal of Marketing
·
2020
·
3 authors
·
Open access
25
citations
Migrant Workers and Corporate Social Responsibility: Workplace Practices in Mauritius
Springer eBooks
·
2020
·
3 authors
·
chapter
3
citations
Kepuasan Pelanggan : Konsep, pengukuran, dan strategi
·
2019
·
2 authors
42
citations
Anger punishes, compassion forgives: How discrete emotions mitigate double standards in consumer ethical judgment
Journal of Retailing and Consumer Services
·
2019
·
3 authors
40
citations
Endorsement and visual complexity in food advertising on Instagram
Internet Research
·
2019
·
2 authors
182
citations
Investigating the impact of young consumers’ religiosity on digital piracy
International Journal of Consumer Studies
·
2018
·
4 authors
·
Open access
22
citations
Consumer ethics, religiosity, and consumer social responsibility: are they related?
Social Responsibility Journal
·
2018
·
2 authors
54
citations
Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ perceived readiness
International Journal of Consumer Studies
·
2018
·
3 authors
·
Open access
242
citations
Do consumer ethics and consumer religiousness evolve across time? Insights from Millennials in Indonesia
Young Consumers Insight and Ideas for Responsible Marketers
·
2017
·
4 authors
·
Open access
18
citations
Business’ response to workplace issues: A case of migrant workers in the Mauritian textile industry
Academy of Management Proceedings
·
2017
·
3 authors
·
other
1
citations
God and green: Investigating the impact of religiousness on green marketing
International Journal of Nonprofit and Voluntary Sector Marketing
·
2017
·
2 authors
45
citations
Religiousness and digital piracy among young consumers in an emerging market
Young Consumers Insight and Ideas for Responsible Marketers
·
2017
·
4 authors
24
citations
Gender and young consumer ethics: an examination in two Southeast Asian countries
Young Consumers Insight and Ideas for Responsible Marketers
·
2017
·
3 authors
13
citations
Pemasaran Esensi & Aplikasi
·
2017
·
2 authors
75
citations
Consumer digital piracy behaviour among youths: insights from Indonesia
Asia Pacific Journal of Marketing and Logistics
·
2016
·
2 authors
34
citations
SErvice Quality dan Satisfaction
·
2016
·
2 authors
276
citations
God blesses those who wear Prada
Marketing Intelligence & Planning
·
2016
·
3 authors
52
citations
Service, Quality dan Satisfaction edisi 4
·
2016
·
2 authors
32
citations
Gender and digital privacy: examining determinants of attitude toward digital piracy among youths in an emerging market
International Journal of Consumer Studies
·
2015
·
3 authors
42
citations
Consumer ethics among young consumers in developing countries: a cross national study
Social Responsibility Journal
·
2015
·
3 authors
26
citations
The impact of moral equity, relativism and attitude on individuals’ digital piracy behaviour in a developing country
Marketing Intelligence & Planning
·
2015
·
3 authors
67
citations
Investigating the impact of guilt and shame proneness on consumer ethics: a cross national study
International Journal of Consumer Studies
·
2015
·
3 authors
·
Open access
62
citations
Consumer confusion proneness: insights from a developing economy
Marketing Intelligence & Planning
·
2014
·
3 authors
33
citations
Does corporate social responsibility matter to consumers in Indonesia?
Social Responsibility Journal
·
2014
·
2 authors
42
citations
Pemasaran Jasa : Prinsip, Penerapan, Penelitian
·
2014
·
1 author
172
citations
The End of Religion? Examining the Role of Religiousness, Materialism, and Long-Term Orientation on Consumer Ethics in Indonesia
Journal of Business Ethics
·
2013
·
2 authors
·
Open access
153
citations
THE EFFECT OF CONSUMER CONFUSION PRONENESS ON WORD OF MOUTH, TRUST, AND CUSTOMER SATISFACTION
KINERJA
·
2013
·
2 authors
·
Open access
129
citations
Consumer Intention to Buy Original Brands versus Counterfeits
International Journal of Marketing Studies
·
2013
·
2 authors
·
Open access
32
citations
Service Management (Mewujudkan Layanan Prima)
Andalas University Repository (Andalas University)
·
2012
·
1 author
561
citations
Pemasaran Strategik : Mengupas Pemasaran Strategik, Branding Strategy, Customer Satisfaction, Strategi Kompetitif, Hingga e-Marketing
·
2012
·
2 authors
18
citations
Manajemen & Strategi Merek
·
2011
·
1 author
36
citations
Service, Quality & Satisfaction
Andalas University Repository (Andalas University)
·
2011
·
2 authors
1,307
citations
Manajemen dan Strategi Merek
Andalas University Repository (Andalas University)
·
2011
·
1 author
43
citations
Brand Management & Strategy
·
2005
·
1 author
138
citations
Prinsip-prinsip Total Quality Service (TQS)
Andalas University Repository (Andalas University)
·
2005
·
1 author
105
citations
Total quality management
·
2003
·
2 authors
111
citations
Total Quality Management (TQM) : edisi revisi
·
2003
·
2 authors
39
citations
Riset Pemasaran: Konsep dan Aplikasi dengan SPSS
Andalas University Repository (Andalas University)
·
2001
·
2 authors
179
citations
Total Quality Managemen
·
2000
·
2 authors
21
citations
Prinsip & Dinamika Pemasaran
·
2000
·
2 authors
15
citations
STRATEGI PEMASARAN, EDISI II
·
1997
·
1 author
95
citations