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Hana Medler-Liraz · Study

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Hana Medler-Liraz

5 works· latest 2018· 1 institutionscluster: provisional

h-index5

i105

Citations229

Works here5

12

13

17

18

Most cited in this library

Moments of Truth: Examining Transient Authenticity and Identity in Service Encounters2012 · 103 citations
Feel Free, Be Yourself2013 · 62 citations
Authentic Emotional Displays, Leader–Member Exchange, and Emotional Exhaustion2017 · 34 citations
Service quality and tipping: The moderating role of the quality of food2012 · 16 citations
The effect of customer social status and dissatisfaction on service performance2018 · 14 citations

Works

5 shown

The effect of customer social status and dissatisfaction on service performance

Service Business·2018·2 authors

14citations

Authentic Emotional Displays, Leader–Member Exchange, and Emotional Exhaustion

Journal of Leadership & Organizational Studies·2017·2 authors

34citations

Feel Free, Be Yourself

Journal of Leadership & Organizational Studies·2013·2 authors

62citations

Moments of Truth: Examining Transient Authenticity and Identity in Service Encounters

Academy of Management Journal·2012·2 authors

103citations

Service quality and tipping: The moderating role of the quality of food

International Journal of Hospitality Management·2012·1 author

16citations