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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Rajani Jain · Study

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Rajani Jain

3 works· latest 2013· 2 institutionscluster: provisional

h-index3

i103

Citations236

Works here3

10

11

13

Most cited in this library

Conceptualizing service quality in higher education2011 · 90 citations
Developing a scale to measure students’ perception of service quality in the Indian context2013 · 89 citations
Service Quality in Higher Education: An Exploratory Study2010 · 57 citations

Works

3 shown

Developing a scale to measure students’ perception of service quality in the Indian context

The TQM Journal·2013·2 authors

89citations

Conceptualizing service quality in higher education

Asian Journal on Quality·2011·2 authors

90citations

Service Quality in Higher Education: An Exploratory Study

Asian Journal of Marketing·2010·2 authors·Open access

57citations