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Lisa Slevitch

17 works· latest 2024· 1 institutionscluster: provisionalORCID 0000-0003-0775-7746

h-index14

i1015

Citations763

Works here17

Most cited in this library

Qualitative and Quantitative Methodologies Compared: Ontological and Epistemological Perspectives2011 · 174 citations
Asymmetric relationship between attribute performance and customer satisfaction: A new perspective2009 · 110 citations
Effects of spatial colors on guests’ perceptions of a hotel room2017 · 76 citations
“Green” attributes and customer satisfaction2013 · 63 citations
The effects of restaurant attributes on satisfaction and return patronage intentions: Evidence from solo diners’ experiences in the United States2018 · 56 citations

Works

17 shown

Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners

Journal of Hospitality & Tourism Research·2024·1 author

25citations

Beyond the classroom: student employability and intention to stay in the hospitality industry

Journal of Teaching in Travel & Tourism·2019·2 authors

14citations

Hospitality Master’s Program Competencies: The Case of the Russian Hotel Industry

Journal of Hospitality & Tourism Education·2019·3 authors

9citations

Integrating Technical and Emotional Competences in Hospitality Education

Journal of Hospitality & Tourism Education·2018·2 authors

17citations

The effects of restaurant attributes on satisfaction and return patronage intentions: Evidence from solo diners’ experiences in the United States

Cogent Business & Management·2018·3 authors·Open access

56citations

Determinants of Customer Satisfaction and Willingness to Use Self-Service Kiosks in the Hotel Industry

Journal of Tourism & Hospitality·2018·2 authors

15citations

Effects of spatial colors on guests’ perceptions of a hotel room

International Journal of Hospitality Management·2017·3 authors

76citations

Application of Kano model to identification of wine festival satisfaction drivers

International Journal of Contemporary Hospitality Management·2017·3 authors

49citations

Active Aging for L.I.F.E.

Topics in Geriatric Rehabilitation·2017·10 authors

13citations

Competency-Based Training in Aviation: The Impact on Flight Attendant Performance and Passenger Satisfaction

The Journal of Aviation/Aerospace Education and Research·2017·3 authors·Open access

20citations

Applying mixed methods to identify what drives quick service restaurant's customer satisfaction at the unit-level

International Journal of Hospitality Management·2015·3 authors

52citations

“Green” attributes and customer satisfaction

International Journal of Contemporary Hospitality Management·2013·4 authors

63citations

An Exploratory Examination of Supervisor Undermining, Employee Involvement Climate, and the Effects on Customer Perceptions of Service Quality in Quick-Service Restaurants

Journal of Hospitality & Tourism Research·2011·2 authors

34citations

Exploring Corporate Social Responsibility: A Managers' Perspective on How and Why Small Independent Hotels Engage with Their Communities

Journal of Quality Assurance in Hospitality & Tourism·2011·3 authors

36citations

Qualitative and Quantitative Methodologies Compared: Ontological and Epistemological Perspectives

Journal of Quality Assurance in Hospitality & Tourism·2011·1 author

174citations

Assessment Tools in Hospitality Education

·2011·5 authors

0citations

Asymmetric relationship between attribute performance and customer satisfaction: A new perspective

International Journal of Hospitality Management·2009·2 authors

110citations