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Bo Enquist · Study
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Author
Bo Enquist
25 works
· latest 2022
· 1 institutions
cluster: provisional
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21
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23
Citations
1,643
Works here
25
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Most cited in this library
Cocreating Customer Value Through Hyperreality in the Prepurchase Service Experience
2005 · 309 citations
Value co‐creation as a determinant of success in public transport services
2010 · 182 citations
Adoption of corporate social responsibility – incorporating a stakeholder perspective
2006 · 100 citations
Design dimensions of experience rooms for service test drives
2010 · 90 citations
The service excellence and innovation model: Lessons from IKEA and other service frontiers
2011 · 89 citations
Works
25 shown
Values and Multi-stakeholder Dialog for Business Transformation in Light of the UN Sustainable Development Goals
Journal of Business Ethics
·
2022
·
2 authors
·
Open access
46
citations
Business Transformation for a Sustainable Future
Routledge eBooks
·
2021
·
3 authors
·
book
10
citations
Sustainable Public Transit Service Value Network for Building Living Cities in Emerging Economies: Multiple Case Studies from Public Transit Services
Procedia - Social and Behavioral Sciences
·
2016
·
2 authors
·
other
·
Open access
7
citations
The paradigm shift to Business Excellence 2.0
International Journal of Quality and Service Sciences
·
2015
·
3 authors
41
citations
Transcendence for business logics in value networks for sustainable service business
Journal of Service Theory and Practice
·
2015
·
3 authors
55
citations
Framing Innovation in Public Service Sectors
Routledge eBooks
·
2014
·
3 authors
·
book
44
citations
Managing the innovation co-creation challenge
Organizational Dynamics
·
2012
·
3 authors
·
Open access
28
citations
Sustainable value Creation based on BoP (Base of the Pyramid) business strategies
·
2012
·
3 authors
0
citations
The service excellence and innovation model: Lessons from IKEA and other service frontiers
Total Quality Management & Business Excellence
·
2011
·
2 authors
89
citations
Contractual governance for public service value networks
Journal of service management
·
2011
·
3 authors
42
citations
Exploring the role of the service environment in forming customer's service experience
International Journal of Quality and Service Sciences
·
2011
·
3 authors
80
citations
Value co‐creation as a determinant of success in public transport services
Managing Service Quality
·
2010
·
3 authors
182
citations
Design dimensions of experience rooms for service test drives
Managing Service Quality
·
2010
·
3 authors
90
citations
Quality management systems and value creation
International Journal of Quality and Service Sciences
·
2009
·
3 authors
18
citations
Values-based Service for Sustainable Business: Lessons from IKEA
·
2008
·
2 authors
58
citations
Values-based Service for Sustainable Business
Routledge eBooks
·
2008
·
2 authors
·
book
23
citations
ISO 14001 as a driving force for sustainable development and value creation
The TQM Journal
·
2007
·
2 authors
80
citations
Values‐based service quality for sustainable business
Managing Service Quality
·
2007
·
3 authors
88
citations
Success Factors in New Service Development and Value Creation through Services
Springer eBooks
·
2006
·
3 authors
·
chapter
40
citations
Adoption of corporate social responsibility – incorporating a stakeholder perspective
Qualitative Research in Accounting & Management
·
2006
·
3 authors
100
citations
Values‐based service brands: narratives from IKEA
Managing Service Quality
·
2006
·
2 authors
68
citations
Quality improvement in governmental services
The TQM Journal
·
2006
·
2 authors
29
citations
Cocreating Customer Value Through Hyperreality in the Prepurchase Service Experience
Journal of Service Research
·
2005
·
3 authors
309
citations
Contractual governance for sustainable service
Qualitative Research in Accounting & Management
·
2005
·
3 authors
32
citations
'The IKEA Saga': How Service Culture Drives Service Strategy
Service Industries Journal
·
2002
·
2 authors
84
citations