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Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

David Bejou · Study

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David Bejou

12 works· latest 2006· 3 institutionscluster: provisional

h-index12

i1012

Citations2,027

Works here12

94

95

96

97

98

06

Most cited in this library

Tourism destination marketing alliances1995 · 337 citations
Determinants of relationship quality: An artificial neural network analysis1996 · 307 citations
Using Neural Network Analysis to Evaluate Buyer‐Seller Relationships1994 · 296 citations
Service failure and loyalty: an exploratory empirical study of airline customers1998 · 265 citations
Trust, ethics and relationship satisfaction1998 · 261 citations

Works

12 shown

Issues and Perspectives in Global Customer Relationship Management

Journal of Service Research·2006·5 authors

82citations

Approaches to the Measurement and Management of Customer Value

Journal of Relationship Marketing·2006·3 authors

18citations

Trust, ethics and relationship satisfaction

International Journal of Bank Marketing·1998·3 authors

261citations

Service failure and loyalty: an exploratory empirical study of airline customers

Journal of Services Marketing·1998·2 authors

265citations

Relationship marketing: Evolution, present state, and future

Psychology and Marketing·1997·1 author

79citations

A Critical Incident Approach to Examining the Effects of Service Failures on Customer Relationships

Journal of Travel Research·1996·3 authors

92citations

Determinants of relationship quality: An artificial neural network analysis

Journal of Business Research·1996·3 authors

307citations

The effects of gender on the development of relationships between clients and financial advisers

International Journal of Bank Marketing·1995·2 authors

66citations

Tourism destination marketing alliances

Annals of Tourism Research·1995·2 authors

337citations

Using Neural Network Analysis to Evaluate Buyer‐Seller Relationships

European Journal of Marketing·1994·3 authors

296citations

Buyer‐seller relationships: A conceptual model and empirical investigation

Journal of Marketing Management·1994·2 authors

204citations

Examining Black Consumer Motives for Coupon Usage

Journal of Advertising Research·1994·2 authors

20citations