ChapterKundenbindungsmanagement – Eine Einführung in die theoretischen und praktischen ProblemstellungenChristian Homburg1998Kundenbindungsmanagement – Eine Einführung in die theoretischen und praktischen ProblemstellungenChristian Homburg, Manfred Bruhn1998-01-01chapterGabler Verlag eBooks250 citationsclosedNo readable copy stored yet — this record is metadata only.Customer Service Quality and LoyaltyCustomer churn and segmentationCorporate Governance and ManagementAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 250 citations exist upstream.References1957A Theory of Cognitive Dissonance1937The Nature of the Firm2017A Theory of Cognitive Dissonance1987The Economic Institutions of Capitalism1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions1958The psychology of interpersonal relations.1958The Psychology of Interpersonal Relations.1979Transaction-Cost Economics: The Governance of Contractual RelationsCited by2013Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study2004Integrating six sigma with quality management systems2015Fuzzy Classification of Online Customers2013Science-to-Business collaborations: A science-to-business marketing perspective on scientific knowledge commercialization2001Kundenwert — eine Einführung in die theoretischen und praktischen Herausforderungen der Bewertung von Kundenbeziehungen1998Kundenwert als Instrument der Wertorientierten Unternehmensführung2019Die Grundlagen des E-Shop