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A network analysis of official Twitter accounts during the West Virginia water crisis
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References

  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 2004On Time, Space, and Action Nets601 cited
  • 2012Best practices in risk and crisis communication: Implications for natural hazards management213 cited
  • 2008Effective Risk Communication: A Message-Centered Approach173 cited
  • 2014Expressions of risk awareness and concern through Twitter: On the utility of using the medium as an indication of audience needs112 cited
  • 2013Handbook of Research on Crisis Leadership in Organizations70 cited

Cited by

  • 2021Opening organizational learning in crisis management: On the affordances of social media48 cited
  • 2022The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment48 cited
  • 2019Cross-Sector Emergency Information Networks on Social Media: Online Bridging and Bonding Communication Patterns46 cited
  • 2020Disaster Recovery Communication in the Digital Era: Social Media and the 2016 Southern Louisiana Flood38 cited
  • 2020Breastfeeding promotion on Twitter: A social network and content analysis approach37 cited
  • 2018Evolution of corporate reputation during an evolving controversy28 cited
  • 2019“The internet is not pleased”: twitter and the 2017 Equifax data breach27 cited
  • 2021Analysis of the Intensity of Communication and Coordination of Government Officials on Twitter Social Media during the Covid-19 Handling in Indonesia

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23 cited
  • 2023The strategic value of IT-enabled self-organised collectives during crises16 cited
  • 2019Connecting social media data and crisis communication theory: a case study on the chicken and the egg16 cited
  • 2018Interaction and Influence on Twitter15 cited
  • 2022What to Say and How to Say It? Corporate Strategic Communication through Social Media during the Pandemic14 cited
  • 2022Unpacking the black box: An investigation of online crisis communication patterns among stakeholders in the NIMBY conflict14 cited
  • 2022We Interrupt This Program, This Is an Emergency: Revisiting the Role of Radio in a Crisis11 cited
  • 2021Analysis of the Evolution of User Emotion and Opinion Leaders’ Information Dissemination Behavior in the Knowledge Q&A Community during COVID-1911 cited
  • 2020More Monitoring, Less Coordination: Twitter and Facebook Use between Emergency Management Agencies9 cited