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Cited by

• 2005The Politics of Crisis Management931 cited
• 2008Crisis exploitation: political and policy impacts of framing contests930 cited
• 2005The politics of crisis management : public leadership under pressure729 cited
• 2006Interagency Communication Networks During Emergencies721 cited
• 2008Collaborative emergency management: better community organising, better public preparedness and response377 cited
• 2008Linking Crisis Management and Leadership Competencies: The Role of Human Resource Development365 cited
• 2015Social Media Use During Disasters297 cited
• 2006Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse267 cited
• 2011How organizations framed the 2009 H1N1 pandemic via social and traditional media: Implications for U.S. health communicators252 cited
• 2010The Blog-Mediated Crisis Communication Model: Recommendations for Responding to Influential External Blogs243 cited
• 2017The Crisis Approach233 cited
• 2007Crisis Communication, Race, and Natural Disasters222 cited
• 2005Post‐crisis discourse and organizational change, failure and renewal217 cited
• 2008CERC as a Theoretical Framework for Research and Practice