Organizational Justice and Organizational Citizenship Behavior among Store Executives

Abstract

The purpose of the study was to find out the employee perceptions’ of Organizational Justice or perceived fairness levels of employees and whether these positive perceptions would lead to citizenship behaviours and specifically, aimed at finding out if a certain notion of justice affects extra role behaviours more than the other among 72 store executives of a single retail chain in Bangalore. The researcher also aimed to find out if there were gender differences in justice perceptions. The measures used to assess the two variables were Organizational Justice Scale by Colquitt (2001) and Organizational Citizenship Behavior by Jain & Sharma (2010). The data was analysed using Pearson’s Product Moment Correlation, a linear regression analysis and a t-test. A significant relation was found between Organization Justice and Organizational Citizenship Behaviors. It was also found that employees perceived interactional justice to be the most important in influencing extra-role behaviors and significant differences in overall as well as interactional justice perceptions were found among males and females.

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