From Raw Materials to Customers: Supply Chain Management in the Service Industry

Abstract

No company can operate without a supply chain. recent years have seen change in the way many companies manage their supply chains - holistically rather than as a series of separate pieces. Manufacturers have taken the lead in improving supply chain management, but now the fast-growing service industry is adopting these principles. A study in the health care area illustrates fast-growing service industry is adopting these principles. A study in the health care area illustrates how service businesses can benefit from the decreased lead times, faster product development, higher quality, and reduced costs that can accompany successful supply chain management.

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